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Retail Sales Associate - 0676

FirstCash, Houston, TX, United States


Compensation & Commission

$10.00 to $14.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $2.74 per hour on top of your hourly rate. Benefits & Perks

Comprehensive Medical, Dental, Vision, Life, Supplemental and other voluntary options (eligibility required). Earned Wage Access program available to all employees on the second (2nd) day of employment. Employees can withdraw up to 50% of earned wages up to seven (7x) times per payroll cycle. Unlimited commission above hourly base rate. Paid vacation: one week after six months; an additional week after one year; two weeks after each subsequent anniversary (adjusted for state/local requirements). Sick/Personal time: 8 hours after six months; 16 hours each anniversary thereafter (adjusted per local law). Employee discounts available from day one of active employment. Tuition reimbursement with FirstCash Education up to $2,000 per year for full‑time employees meeting program requirements. Access to over 10,000 discounts from 1,000+ companies via FirstCash Perks. Auto‑enrollment in FirstCash 401(k) program after six months in employment. FirstCash Pet Insurance program access. Position Summary

We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to ensure customer service on both the lending and retail sides of the business, greets, engages, and processes sales, loans, and other transactions. The role involves a wide range of merchandise, including tools, electronics, firearms (in FFL locations), and more. Responsibilities

Greets and interacts with all customers, building rapport to recommend appropriate financial solutions. Performs non‑management open/close procedures. Keeps the sales floor clean, stocked, and displays merchandise. Performs sales and loan transactions in accordance with established policies and regulatory requirements. Handles all cash and negotiable items following established policies. Answers incoming calls in accordance with company standards. Communicates the legal aspects of pawn and buy transactions to customers. Communicates effectively with coworkers and managers, displaying respect. Partners with all employees to create a positive customer experience. Successfully completes assigned training. Performs other related duties as assigned. Minimum Requirements & Qualifications

Willing and able to lift or carry up to 50 pounds. Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting). Ability to work with firearms and become firearms certified. Ability to assist a customer outside the building (parking lot or other areas). Minimum age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, work with people, and be team‑oriented. Ability to multi‑task in a fast‑paced environment. Ability to perform basic math calculations proficiently. Preferred: Cash handling experience. Ability to work at multiple locations as business needs dictate. Ability to work a flexible retail schedule (including weekends and holidays). Computer literate and able to operate POS systems and common office machines. **Bilingual applicants are encouraged to apply!** Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2%–8% commission based on the gross profit of their personal performance. Details will be provided during the interview process. **Note:** Must agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below applicable local minimum wage requirements. Equal Opportunity Employer

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

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