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Retail Sales Associate - 2810

FirstCash, West Palm Beach, FL, United States


$16.00 to $19.00 per hour

– includes an easy-to-achieve commission structure that pays for every transaction you process.

Potential commission:

up to 8% on sales, roughly an additional $2.02 per hour on top of the base rate.

Benefits & Perks

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

Earned Wage Access program available from the second day of employment, allowing access to up to 50% of earned wages up to seven times per payroll cycle.

Unlimited commission potential above hourly base rate.

Paid vacation: 1 week after 6 months of full‑time service, 1 additional week after 1 year, and 2 weeks on each anniversary thereafter (adjusted per state/local requirements).

Sick/Personal time: 8 hours after 6 months, 16 hours each anniversary thereafter (adjusted per state/local requirements).

Employee discounts available on the first day of employment.

Tuition reimbursement through FirstCash Education (up to $2,000 per year) for full‑time employees meeting eligibility.

Access to over 10,000 discounts from 1,000+ partner companies.

Auto‑enrollment in the FirstCash 401k plan after 6 months of employment.

FirstCash Pet Insurance program.

Flexible work schedule with requirement to work weekends and holidays as needed.

Position Summary Entry‑level, full‑time retail sales associate in pawn store locations nationwide. Partners with the entire store staff to deliver outstanding customer service on both lending and retail sides. Engages customers, processes sales and loan transactions, and manages merchandise across a variety of categories including jewelry, electronics, and firearms (in FFL locations).

Responsibilities

Greet and interact with all customers to build rapport and recommend financial solutions.

Perform non‑management open/close procedures.

Maintain a clean, stocked sales floor and properly display merchandise.

Handle sales and loan transactions in accordance with policies and regulations.

Handle cash and negotiable items per established procedures.

Answer incoming calls in line with company standards.

Communicate legal aspects of pawn and buy transactions to customers.

Collaborate with coworkers and managers to create a positive customer experience.

Complete required training successfully.

Perform any other related duties as assigned.

Minimum Requirements & Qualifications

Willing and able to lift or carry up to 50 pounds.

Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.

Ability to work with firearms and obtain firearms certification.

Must be able to assist customers and retrieve products outside the building as needed.

Minimum age: 18 years.

High School Diploma, GED, or equivalent experience.

Strong desire to work with customers and be team‑oriented.

Excellent multitasking ability in a fast‑paced environment.

Proficient in basic math calculations.

Cash handling experience preferred.

Ability to work at multiple locations based on business needs.

Flexible retail schedule, including ability to work weekends and holidays.

Computer literate and able to operate POS systems and common office equipment.

Commission Plan Commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on personal performance. Specific details will be provided during the interview process.

Additional Information Pay rates will not be below any applicable local minimum wage requirements.

FirstCash 401K program is available to all employees 21 years of age or older.

Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer.

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