Retail Sales Associate - 2502
FirstCash, Austin, TX, United States
Job Compensation
$14.00 to $18.00 per hour
Commission Structure:
Easily achievable commission that pays for every transaction processed.
Perks And Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access* available to all employees on the second (2nd) day of employment; withdraw up to 50% of wages earned up to seven times per payroll cycle.
Unlimited commission above hourly base rate.
Vacation: One week paid after 6 months, one additional week after 1 year, two weeks after each anniversary thereafter (*adjusted by state/local law). At 5 years, 120 hours of vacation.
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter up to 5 years (state/local law). 24 hours after 5 years.
Employee discounts available from first day.
Tuition Reimbursement up to $2000 per year for full‑time employees meeting program requirements.
Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
Auto‑enrollment in FirstCash 401(k) after six months.
FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. A Pawnbroker / Retail Sales Associate partners with staff to ensure customer service on lending and retail sides, greets, engages, and interacts with customers, processes sales, loans, and other transactions, and assists with customer inquiries and problem resolution. The role involves a wide variety of merchandise including tools, electronics, firearms (in FFL locations), and more.
The position offers an hourly wage plus commission based on productivity. Pay depends on location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend financial solutions.
Performs non‑management open/close procedures.
Keeps sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions per policies, procedures, and regulations.
Handles cash and negotiable items per policies.
Answers incoming calls per company standards.
Explains legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers.
Partners with all employees to create a positive customer experience.
Completes assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May assist customers on exterior of building or retrieve products from exterior storage.
Minimum age 18 years.
High School Diploma, GED, or equivalent.
Strong desire to work, serve customers, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Basic math calculation proficiency.
Cash handling experience preferred.
Ability to work multiple locations and flexible retail schedule including weekends and holidays.
Computer literate; able to operate POS systems and office machines.
Additional Information Bilingual applicants are encouraged to apply.
Commission Plan Information: Pawnbrokers can earn 2‑8% commission based on gross profit of personal performance. More details provided during interview.
Note: The description does not cover all duties; management may assign/reassign duties at any time.
If offered a position, employees must agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below local minimum wage requirements.
Earned Wage Access provided by NetSpend; employee signup required; restrictions and fees apply.
FirstCash 401(k) program available to employees 21 years and older.
Maximum base pay rate derived from applicant’s previous experience and skill set.
Submission of your application confirms opt‑in to receive additional communications from FirstCash Talent Acquisition Team. Text and email communications may include rates; visit https://firstcash.com/privacy-policy for details.
FirstCash Holdings, Inc. is an Equal Opportunity Employer.
FirstCash provides equal employment opportunity regardless of age, color, national origin, citizenship, disability, race, religion, creed, gender, sexual orientation, gender identity, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by law, and provides reasonable accommodations for qualified individuals with disabilities.
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Commission Structure:
Easily achievable commission that pays for every transaction processed.
Perks And Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access* available to all employees on the second (2nd) day of employment; withdraw up to 50% of wages earned up to seven times per payroll cycle.
Unlimited commission above hourly base rate.
Vacation: One week paid after 6 months, one additional week after 1 year, two weeks after each anniversary thereafter (*adjusted by state/local law). At 5 years, 120 hours of vacation.
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter up to 5 years (state/local law). 24 hours after 5 years.
Employee discounts available from first day.
Tuition Reimbursement up to $2000 per year for full‑time employees meeting program requirements.
Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
Auto‑enrollment in FirstCash 401(k) after six months.
FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. A Pawnbroker / Retail Sales Associate partners with staff to ensure customer service on lending and retail sides, greets, engages, and interacts with customers, processes sales, loans, and other transactions, and assists with customer inquiries and problem resolution. The role involves a wide variety of merchandise including tools, electronics, firearms (in FFL locations), and more.
The position offers an hourly wage plus commission based on productivity. Pay depends on location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend financial solutions.
Performs non‑management open/close procedures.
Keeps sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions per policies, procedures, and regulations.
Handles cash and negotiable items per policies.
Answers incoming calls per company standards.
Explains legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers.
Partners with all employees to create a positive customer experience.
Completes assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May assist customers on exterior of building or retrieve products from exterior storage.
Minimum age 18 years.
High School Diploma, GED, or equivalent.
Strong desire to work, serve customers, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Basic math calculation proficiency.
Cash handling experience preferred.
Ability to work multiple locations and flexible retail schedule including weekends and holidays.
Computer literate; able to operate POS systems and office machines.
Additional Information Bilingual applicants are encouraged to apply.
Commission Plan Information: Pawnbrokers can earn 2‑8% commission based on gross profit of personal performance. More details provided during interview.
Note: The description does not cover all duties; management may assign/reassign duties at any time.
If offered a position, employees must agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below local minimum wage requirements.
Earned Wage Access provided by NetSpend; employee signup required; restrictions and fees apply.
FirstCash 401(k) program available to employees 21 years and older.
Maximum base pay rate derived from applicant’s previous experience and skill set.
Submission of your application confirms opt‑in to receive additional communications from FirstCash Talent Acquisition Team. Text and email communications may include rates; visit https://firstcash.com/privacy-policy for details.
FirstCash Holdings, Inc. is an Equal Opportunity Employer.
FirstCash provides equal employment opportunity regardless of age, color, national origin, citizenship, disability, race, religion, creed, gender, sexual orientation, gender identity, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by law, and provides reasonable accommodations for qualified individuals with disabilities.
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