Retail Sales Associate - 2143
FirstCash, Dallas, TX, United States
$10.00 to $14.00 per hour.
We offer an easily achievable commission structure that pays you for every transaction you process.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
Unlimited commission above your hourly base rate.
Vacation: 1 week paid after 6 months of full‑time service; 2 weeks after 1 year and additional 2 weeks each anniversary thereafter (up to 120 hours after 5 years). PTO adjusted as required by state or local law.
Sick/Personal: 8 hours after 6 months for the first year, 16 hours each subsequent anniversary (up to 24 after 5 years). Adjusted as required by state or local law.
Employee discounts available from the first day of active employment.
Tuition reimbursement up to $2,000 per year with FirstCash Education for full‑time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. They work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.
Responsibilities
Greet and interact with all customers to develop rapport and recommend appropriate financial solutions.
Perform non‑management open/close procedures.
Keep the sales floor clean, stocked, and maintain the display of merchandise.
Perform sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
Handle all cash and negotiable items in accordance with established policies and procedures.
Answer incoming calls per company standards.
Effectively communicate to customers the legal aspects of pawn and buy transactions.
Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
Partner with all employees to create a positive and memorable customer experience.
Successfully complete assigned training.
Perform other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and become firearms certified.
May be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience preferred.
Ability to work in multiple locations as business needs dictate.
Must be able to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2‑8% commission, based on the gross profit of their personal performance. Applicants receive more details during the interview process.
Additional Pay and Program Details
Earned Wage Access is provided by NetSpend; signup is required.
FirstCash 401(k) program is available to all employees 21 years of age or older.
Maximum base pay rate is derived from the applicant’s prior experience and skill set relevant to the specific position.
Pay rates will not fall below any applicable local minimum wage requirements.
Arbitration Agreement Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will also provide reasonable accommodations for qualified individuals with disabilities.
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We offer an easily achievable commission structure that pays you for every transaction you process.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
Unlimited commission above your hourly base rate.
Vacation: 1 week paid after 6 months of full‑time service; 2 weeks after 1 year and additional 2 weeks each anniversary thereafter (up to 120 hours after 5 years). PTO adjusted as required by state or local law.
Sick/Personal: 8 hours after 6 months for the first year, 16 hours each subsequent anniversary (up to 24 after 5 years). Adjusted as required by state or local law.
Employee discounts available from the first day of active employment.
Tuition reimbursement up to $2,000 per year with FirstCash Education for full‑time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. They work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.
Responsibilities
Greet and interact with all customers to develop rapport and recommend appropriate financial solutions.
Perform non‑management open/close procedures.
Keep the sales floor clean, stocked, and maintain the display of merchandise.
Perform sales and loan transactions in accordance with established policies, procedures, and regulatory requirements.
Handle all cash and negotiable items in accordance with established policies and procedures.
Answer incoming calls per company standards.
Effectively communicate to customers the legal aspects of pawn and buy transactions.
Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
Partner with all employees to create a positive and memorable customer experience.
Successfully complete assigned training.
Perform other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and become firearms certified.
May be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience preferred.
Ability to work in multiple locations as business needs dictate.
Must be able to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2‑8% commission, based on the gross profit of their personal performance. Applicants receive more details during the interview process.
Additional Pay and Program Details
Earned Wage Access is provided by NetSpend; signup is required.
FirstCash 401(k) program is available to all employees 21 years of age or older.
Maximum base pay rate is derived from the applicant’s prior experience and skill set relevant to the specific position.
Pay rates will not fall below any applicable local minimum wage requirements.
Arbitration Agreement Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
Equal Employment Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will also provide reasonable accommodations for qualified individuals with disabilities.
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