Retail Sales Associate - 2925
FirstCash, Phoenix, AZ, United States
Pawnbroker / Retail Sales Associate
Salary: $15.25 to $18.00 per hour. Commission structure pays you for every transaction processed. Full-time position.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: most stores open 9AM–6PM; many closed on Sundays.
Earned Wage Access program available after second day (up to 50% of wages earned, up to 7 times per payroll cycle).
Unlimited commission above hourly base rate; PW/RS can earn up to 8% on transactions, averaging ~ $1.00 per hour above base.
Vacation: one week paid after 6 months; 1 week after 1 year; 2 weeks each anniversary thereafter (adjusted to state/local rules); 120 hours after 5 years.
Sick/Personal: 8 hours after 6 months and 16 hours each anniversary thereafter (adjusted to state/local rules). 24 hours after 5 years.
Employee discounts available first day of employment.
Tuition reimbursement up to $2,000 per year (full‑time and meeting program requirements).
Access to 10,000+ discounts from 1,000+ companies.
Auto‑enrollment in FirstCash 401k program after six months.
Access to FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. This role greets, engages, and interacts with customers in a positive, professional manner to process sales, loans, and other transactions.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display.
Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies.
Answers incoming calls per company standards.
Effectively communicates legal aspects of pawn and buy transactions to customers.
Communicates with coworkers and managers using effective communication.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist a customer outside the building or retrieve products stored in exterior storage.
Minimum age: 18 years old.
High School Diploma, GED, or equivalent.
Strong desire to work, serve customers, be team‑oriented.
Ability to multi‑task in fast‑paced environment.
Proficient in basic math calculations.
Cash handling experience preferred.
Flexible to work in multiple locations as business needs dictate.
Ability to work flexible retail schedule including weekends and holidays.
Computer literate, able to operate POS and common office machines.
Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on the gross profit of personal performance. Details provided during interview.
Binding Arbitration Agreement Accepted employees agree to a binding arbitration agreement to resolve disputes.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It provides equal employment opportunity to all persons regardless of protected characteristics. Reasonable accommodations for qualified individuals with disabilities are provided.
#J-18808-Ljbffr
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: most stores open 9AM–6PM; many closed on Sundays.
Earned Wage Access program available after second day (up to 50% of wages earned, up to 7 times per payroll cycle).
Unlimited commission above hourly base rate; PW/RS can earn up to 8% on transactions, averaging ~ $1.00 per hour above base.
Vacation: one week paid after 6 months; 1 week after 1 year; 2 weeks each anniversary thereafter (adjusted to state/local rules); 120 hours after 5 years.
Sick/Personal: 8 hours after 6 months and 16 hours each anniversary thereafter (adjusted to state/local rules). 24 hours after 5 years.
Employee discounts available first day of employment.
Tuition reimbursement up to $2,000 per year (full‑time and meeting program requirements).
Access to 10,000+ discounts from 1,000+ companies.
Auto‑enrollment in FirstCash 401k program after six months.
Access to FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. This role greets, engages, and interacts with customers in a positive, professional manner to process sales, loans, and other transactions.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display.
Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies.
Answers incoming calls per company standards.
Effectively communicates legal aspects of pawn and buy transactions to customers.
Communicates with coworkers and managers using effective communication.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist a customer outside the building or retrieve products stored in exterior storage.
Minimum age: 18 years old.
High School Diploma, GED, or equivalent.
Strong desire to work, serve customers, be team‑oriented.
Ability to multi‑task in fast‑paced environment.
Proficient in basic math calculations.
Cash handling experience preferred.
Flexible to work in multiple locations as business needs dictate.
Ability to work flexible retail schedule including weekends and holidays.
Computer literate, able to operate POS and common office machines.
Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on the gross profit of personal performance. Details provided during interview.
Binding Arbitration Agreement Accepted employees agree to a binding arbitration agreement to resolve disputes.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It provides equal employment opportunity to all persons regardless of protected characteristics. Reasonable accommodations for qualified individuals with disabilities are provided.
#J-18808-Ljbffr