Retail Sales Associate - 3169
FirstCash, East Canton, OH, United States
Overview
Salary: $12.00 to $15.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process! Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle. Ability to earn unlimited commission above your hourly base rate. VACATION: One week of paid vacation after six months of active, full-time service. Additional weeks after 1 year and 2 weeks every anniversary thereafter; 120 hours after five years (adjusted per state/local requirements). SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per state/local requirements). Employee discounts available on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per semester) for full-time employees meeting minimum requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary
We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker/Retail Sales Associate's pay will be based on factors such as work location, qualifications, and experience. Responsibilities
Greets and interacts with all customers to develop rapport and provide appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains merchandise displays. Performs sales and loan transactions in accordance with policies and regulatory requirements. Handles all cash and negotiable items in accordance with policies and procedures. Answers incoming calls per company standards. Effectively communicates the legal aspects of pawn and buy transactions to customers. Communicates effectively with coworkers and managers, showing respect and using communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties as assigned. Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, walking, etc.). Ability to work with firearms and become firearms certified. May be asked to assist a customer on exterior of the building or retrieve products stored in exterior storage areas. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, and be team-oriented. Ability to multi-task in a fast-paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations as business needs dictate. Must have the ability to work a flexible retail schedule including weekends and holidays. Computer literate and able to operate POS systems and common office machines. Bilingual applicants are encouraged to apply!
Commission Plan Information
The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details during the interview process. Note: The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time. Duties and responsibilities may change due to reasonable accommodation or other reasons. Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below any applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program is available to all employees 21 years of age or older. Maximum base pay rate is derived from the applicant’s previous experience and skill sets. FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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Salary: $12.00 to $15.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process! Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle. Ability to earn unlimited commission above your hourly base rate. VACATION: One week of paid vacation after six months of active, full-time service. Additional weeks after 1 year and 2 weeks every anniversary thereafter; 120 hours after five years (adjusted per state/local requirements). SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per state/local requirements). Employee discounts available on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per semester) for full-time employees meeting minimum requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary
We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker/Retail Sales Associate's pay will be based on factors such as work location, qualifications, and experience. Responsibilities
Greets and interacts with all customers to develop rapport and provide appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains merchandise displays. Performs sales and loan transactions in accordance with policies and regulatory requirements. Handles all cash and negotiable items in accordance with policies and procedures. Answers incoming calls per company standards. Effectively communicates the legal aspects of pawn and buy transactions to customers. Communicates effectively with coworkers and managers, showing respect and using communication tools. Partners with all employees to create a positive and memorable customer experience. Successfully completes the assigned training. Other related duties as assigned. Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, walking, etc.). Ability to work with firearms and become firearms certified. May be asked to assist a customer on exterior of the building or retrieve products stored in exterior storage areas. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to work, serve customers, and be team-oriented. Ability to multi-task in a fast-paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Should be able to work in multiple locations as business needs dictate. Must have the ability to work a flexible retail schedule including weekends and holidays. Computer literate and able to operate POS systems and common office machines. Bilingual applicants are encouraged to apply!
Commission Plan Information
The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details during the interview process. Note: The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign/reassign duties at any time. Duties and responsibilities may change due to reasonable accommodation or other reasons. Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below any applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program is available to all employees 21 years of age or older. Maximum base pay rate is derived from the applicant’s previous experience and skill sets. FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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