Medicare Sales Agent - Hybrid in Dublin, OH
UHC, Dublin, OH, United States
Medicare Sales Agent – Dublin, OH
UnitedHealthcare is seeking dedicated sales professionals to serve as Medicare Sales Agents in Dublin, OH. In this inbound call role, you will consult customers on their insurance needs and match the correct coverages, products, and benefits. You will receive a competitive base salary, bonuses based on sales performance, and the support to obtain state insurance licenses during training.
Work Schedule
Operating hours: Monday – Friday, 7:00 AM – 9:30 PM local time; shift determined during training with rotating weekend work.
Full‑time position with flexibility desired based on business seasonality.
Work Location
Initial onsite training program, 6–10 weeks, on standard day shift.
Hybrid work models after training and job‑nesting period; work from home up to 3 business days per week.
Primary Responsibilities
Answer incoming phone calls from prospective members to convert callers to qualified leads and sales.
Follow up with members on questions or to review current or new products and services.
Navigate multiple computer systems to document member information while maintaining active listening and engagement.
Demonstrate product portfolio knowledge by addressing member needs, explaining differences between products, and assisting selection of the best fit.
Assist in completing enrollment applications over the phone, ensuring compliance with product requirements and enrollment guidelines.
Meet performance, attendance, and consumer experience goals established for the position.
Maintain requirements for agent licensure, appointments, and annual product certification.
Compensation & Benefits
Base pay + monthly sales incentive; on average $50,000‑$65,000 annually, with top performers earning $80,000 or more.
Sign‑on bonus up to $3,000 for licensed or $2,000 for unlicensed applicants.
Paid time off: 15 days accrued in the first year plus 8 paid holidays.
Medical, dental, vision, life, AD&D, short‑term and long‑term disability coverage.
Health Spending Account or Health Savings Account options.
401(k) savings plan and Employee Stock Purchase Plan.
Education reimbursement, employee discounts, assistance programs, referral bonus, voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.).
Fun and competitive work environment focused on teamwork and individual success.
Required Qualifications
High school diploma/GED (or higher) or 4+ years of customer service/sales experience.
Obtain all appropriate state insurance licenses within 30 days (training may include license completion).
Work regular scheduled shifts, including training; flexibility for overtime, weekends, and daily schedule adjustments.
Live within commuting distance of 5900 Parkwood Place, Dublin, OH office.
Preferred Qualifications
Previous sales experience.
Proficiency with computer and Windows PC applications; ability to learn new and complex computer system applications.
Flexibility to customize approach for various caller communication styles and personalities.
All telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, we are committed to creating an inclusive workplace and encouraging all qualified applicants.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, qualified veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace; all candidates must pass a drug test before beginning employment.
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Work Schedule
Operating hours: Monday – Friday, 7:00 AM – 9:30 PM local time; shift determined during training with rotating weekend work.
Full‑time position with flexibility desired based on business seasonality.
Work Location
Initial onsite training program, 6–10 weeks, on standard day shift.
Hybrid work models after training and job‑nesting period; work from home up to 3 business days per week.
Primary Responsibilities
Answer incoming phone calls from prospective members to convert callers to qualified leads and sales.
Follow up with members on questions or to review current or new products and services.
Navigate multiple computer systems to document member information while maintaining active listening and engagement.
Demonstrate product portfolio knowledge by addressing member needs, explaining differences between products, and assisting selection of the best fit.
Assist in completing enrollment applications over the phone, ensuring compliance with product requirements and enrollment guidelines.
Meet performance, attendance, and consumer experience goals established for the position.
Maintain requirements for agent licensure, appointments, and annual product certification.
Compensation & Benefits
Base pay + monthly sales incentive; on average $50,000‑$65,000 annually, with top performers earning $80,000 or more.
Sign‑on bonus up to $3,000 for licensed or $2,000 for unlicensed applicants.
Paid time off: 15 days accrued in the first year plus 8 paid holidays.
Medical, dental, vision, life, AD&D, short‑term and long‑term disability coverage.
Health Spending Account or Health Savings Account options.
401(k) savings plan and Employee Stock Purchase Plan.
Education reimbursement, employee discounts, assistance programs, referral bonus, voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.).
Fun and competitive work environment focused on teamwork and individual success.
Required Qualifications
High school diploma/GED (or higher) or 4+ years of customer service/sales experience.
Obtain all appropriate state insurance licenses within 30 days (training may include license completion).
Work regular scheduled shifts, including training; flexibility for overtime, weekends, and daily schedule adjustments.
Live within commuting distance of 5900 Parkwood Place, Dublin, OH office.
Preferred Qualifications
Previous sales experience.
Proficiency with computer and Windows PC applications; ability to learn new and complex computer system applications.
Flexibility to customize approach for various caller communication styles and personalities.
All telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, we are committed to creating an inclusive workplace and encouraging all qualified applicants.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, qualified veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace; all candidates must pass a drug test before beginning employment.
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