Bilingual (English/Spanish) Medicare Sales Agent - Hybrid in Miami, FL

UHC is seeking dedicated sales professionals to be part of our team! We are growing our team in Miami, FL and have multiple Bilingual (English/Spanish) Medicare Sales Agent openings available. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Training will prepare you for your role and provide support to obtain the required state insurance licenses; no license is required prior to starting. Work Schedule Operating hours: Monday - Friday 7:00 am – 7:30 pm local time; shift provided during training with rotating weekend work (Saturdays/Sundays included) Full‑time position with flexibility desired based on seasonality Work Location Onsite training program, 6‑10 weeks on a standard day shift Hybrid work model after successful completion of training and on‑job nesting period; up to 3 business days per week from home Site location: 1000 NW 57th Court, Miami, FL Primary Responsibilities Answer incoming phone calls from prospective members, identify the type of assistance needed, and convert callers to qualified leads and sales Follow up with members on questions or to review current or new products and services Navigate multiple computer systems to document member information while maintaining active listening and engagement Demonstrate knowledge of the product portfolio by addressing member needs, explaining product differences, and assisting selection of best products Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines Meet performance, attendance, and consumer experience goals Maintain agent licensure, appointments, and annual product certification requirements Compensation & Benefits Base pay + monthly sales incentive; total compensation varies with performance Average annual earnings $50 K – $65 K; top performers can earn $80 K (+) Sign‑On Bonus up to $2 000 for unlicensed applicants Sign‑On Bonus up to $3 000 for licensed applicants 15 days accrued paid time off in first year plus 8 paid holidays Medical, dental, vision, life & AD&D insurance, short‑term and long‑term disability, and other medical coverage options 401(k) savings plan, employee stock purchase plan, education reimbursement, employee discounts, and assistance program Voluntary benefits such as pet insurance, legal insurance, LTC insurance, etc. Required Qualifications High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience Obtain all appropriate state insurance licenses within 30 days (may be completed during training) Ability to work regular shifts, including training, with flexibility for overtime and weekends Live within a commutable distance to our Miami, FL office Fluency in English and Spanish (spoken, written, read) Preferred Qualifications Previous sales experience Familiarity with Windows PC applications, including learning new systems Adaptable communication style to meet diverse caller personalities UnitedHealth Group is an Equal Employment Opportunity employer under applicable law. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under local, state, or federal laws, rules, or regulations. UnitedHealth Group requires candidates to pass a drug test before beginning employment.

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