District Manager, OnStar & Loyalty (Cleveland, OH)

As a **District Manager, OnStar & Loyalty**, you are the **primary advocate and trusted advisor** for OnStar and GM’s broader software and subscription portfolio across your assigned dealerships. You will own dealer relationships within your territory, spending time in‐store and in‐market to help teams unlock the full value of **Connected by OnStar** services for every customer.**Inspire belief in OnStar and GM’s connected ecosystem** – clearly communicate how our products and services elevate customer experience, deepen brand loyalty, and drive dealership profitability. * OnStar services and benefits* My GM Rewards and GM Rewards Credit Card* Connected vehicle technologies (e.g., mobile app, Google Built‐In, over‐the‐air updates, and eligible features like **Super Cruise**)* Best‐in‐class customer onboarding and delivery experiencesEnsure every customer experiences the technology they’ve purchased – from setup and enrollment through ongoing engagement – so the **connected experience becomes a natural part of ownership**.**2+ years** of experience in **sales and customer service**. **Bachelor’s degree** *or* **4+ years of automotive industry experience** in lieu of a degree. Experience working with **automotive dealerships and/or OEMs** is highly beneficial, especially across new, used, commercial, and service operations. Proven ability to **read the audience, tailor your message, and present information clearly and confidently** – both in person and virtually. Strong **Microsoft Office** skills (Word, Excel, PowerPoint, Outlook, Copilot). Excellent **time management skills** – focusing on the highest‐impact activities and challenging work that does not advance agreed‐upon goals. Ability and willingness to **travel regularly throughout the territory** for recurring dealership visits (field‐based role with frequent in‐market travel).Bring strong **problem****‐****solving skills**, using data, insights, and curiosity to get to the root cause and create sustainable solutions.General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, **email**us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above.

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