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Director of Operations

Tonia Deal Talent Acquisition Inc., Fort Wayne, IN, United States


Collaborative Organization seeking a a Servant Leader. High Growth and open to relocate the right candidate! Reports to the President.

Dynamic and fast-growing custom metal fabricator specializing in laser/plasma cutting, forming, welding including robotics, wet paint, powder coating and assembly services. We serve a diverse range of industries including telecommunications, AI infrastructure, automotive, industrial equipment and large storage containment to name a few. Our commitment to quality, speed, and client satisfaction sets us apart in the contract manufacturing space.We build in multiple facilities in Northeast Indiana with over 300,000 sf of manufacturing space.Our core values include Built with Integrity, Driven for Success and Focused on Partnerships.

Position Summary We are seeking a high-energy, strategic, and hands‑on Director of Operations to lead our three metal fabrication facilities. This role is responsible for developing and executing a comprehensive operating strategy to drive double‑digit growth, while building and mentoring a high‑performing operations team. The ideal candidate will bring deep experience in contract metal manufacturing and a passion for delivering exceptional client experience. The Director of Operations will standardize processes across locations, develop leaders, improve throughput and efficiency, and partner closely with Sales and Engineering to support profitable growth and exceptional customer service. There are 6 direct reports: Plant managers, Facilities Maintenance, Quality Manager, Supply Chain Management and Manufacturing Engineering/Process.

Key Responsibilities Operational Leadership

Lead daily operations across all three facilities, ensuring consistent execution of safety, quality, delivery, and productivity standards

Establish clear expectations, metrics, and accountability for plant managers and department leaders

Drive a culture of continuous improvement, teamwork, and operational excellence

Build, mentor, and develop Plant Managers and department leadership

Support workforce planning, skill development, and succession planning

Partner with HR on staffing strategies, performance management, and employee engagement

Financial & Strategic Management

Own operational budgets, labor planning, and cost controls

Identify capital investment needs and support ROI-based decision‑making

Partner with executive leadership on short‑ and long‑term operational strategy

Safety & Compliance

Champion a strong safety culture with zero tolerance for unsafe behavior

Ensure compliance with OSHA, environmental, and company safety standards

Lead incident investigations and corrective actions

Process & Performance Management

Standardize manufacturing processes and best practices across cutting, forming, welding, paint, powder coat, and assembly

Drive Lean manufacturing initiatives including waste reduction, throughput improvement, and setup time reduction

Monitor and improve key KPIs such as OTD, scrap, rework, labor efficiency, and capacity utilization

Quality & Continuous Improvement

Partner with Quality to ensure consistent product quality and customer satisfaction

Lead root cause analysis and corrective action for quality or delivery issues

Promote data‑driven decision‑making and continuous improvement

Cross‑Functional Collaboration

Collaborate with Sales and Engineering to support new product introductions, customer requirements, and capacity planning

Partner with Supply Chain to ensure material availability, inventory optimization, and supplier performance

Support customer visits, audits, and strategic account relationships as needed

Qualifications Required

Bachelor’s degree in Engineering, Operations Management, Business, or related field (or equivalent experience)

10+ years of progressive operations leadership experience in metal fabrication or similar manufacturing environment

Multi‑site manufacturing leadership experience

Strong working knowledge of:

CNC cutting (laser, plasma, waterjet, or similar)

Forming and press brake operations

Welding processes including robotics

Blast, paint and powder coat operations

Assembly and material flow

Proven experience driving Lean manufacturing and continuous improvement initiatives

Preferred

MBA or advanced degree

Experience scaling operations or supporting organizational growth

Six Sigma or Lean certification

Results‑driven operational leadership

Strong people manager and coach

Change management and standardization

Excellent communication and cross‑functional collaboration

Strategic thinker with hands‑on execution capability

Performance Metrics (Examples)

Safety performance

Scrap and rework reduction

Labor efficiency and productivity

EBT and operational cost performance

Employee engagement and leadership development

Opportunity to lead and shape operations across multiple facilities

High‑impact role with visibility and influence across the organization

Growing company with a focus on operational excellence and continuous improvement

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