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Senior HR Business Partner

AAA Washington, Bellevue, WA, United States


Position Summary AAA Washington is looking for a new Senior Human Resources Business Partner. The Senior HRBP role is responsible for strategically partnering with business units and HR leadership to drive decisions and support company objectives. Additionally, this role provides process improvement across the organization through an HR lens.

About AAA Washington At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. For over 120 years we have provided our members with best‑in‑class roadside assistance, discounts and rewards, travel services and insurance. We encourage employees to bring their full selves to work and support applicants from all backgrounds, abilities and walks of life.

Why You’ll Love Working Here You’ll play an important role in bringing AAA Washington’s spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work‑life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region.

What You’ll Do Core Responsibilities

Responsible for all aspects of the employee life cycle for the assigned business unit, including recruitment, onboarding, performance management, employee relations, compensation, leave management, employee recognition and development, HR processes, procedures, and operations.

Oversees process creation for HR systems and practices, utilizing continuous improvement knowledge, metrics and data.

Collaborate with HR leadership on complex projects such as policy, compensation or systems implementations.

Responsible for analyzing business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience.

Ensures data integrity of all HR related transactions in HRIS and related systems.

Collaborates with HR leadership to develop recommendations and assists with the implementation of assigned HR program areas and strategies, playing a key role in streamlining HR processes and leading projects as assigned.

Maintains in-depth knowledge of legal requirements related to employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed.

Participates in development of strategic plan, annual goals, and performance metrics related to diversity, equity, and inclusion; evaluates and monitors metrics to ensure goals and objectives are being met and communicates outcomes.

Responsible for advising and providing guidance to HR team and business unit leaders on complex HR issues.

Provide mentorship and coaching to HR Business Partners on advanced employee relations situations.

Supervisory Responsibilities

None

Minimum Qualifications

Bachelor’s Degree (BA) in business, human resources, or related experience.

5+ years of progressive experience in human resources.

Preferred Qualifications

1+ year in travel or insurance industry preferred.

Certificates, License, Registrations

SHRM‑CP or PHR certification preferred.

Knowledge, Skills, And Abilities

Knowledgeable in all organizational practices and HR confidentiality standards.

Knowledgeable in MS Office tools and HCM database systems.

Ability to adjust style and approach to suit situations that involve rapidly changing tasks, shifting priorities, and simultaneous demands.

Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills.

Ability to notice discrepancies and inconsistencies in available information.

Skilled in establishing rapport and gaining the trust of others as well as the ability to build relationships for potential business and other positive actions.

Skill in working independently and following through on assignments with minimal direction.

Ability to establish and maintain cooperative working relationships.

Ability to manage multiple projects and requests from various people at any given time and act independently.

Skilled in using appropriate interpersonal styles to relate positively to others and reduce conflict.

Compensation, Work Location, and Benefits Location: Bellevue, WA

Hybrid: Hybrid schedule for this role is 3 days/week in‑office.

Pay Range: $88,026–$101,286

Employment Type: Full Time

We offer a competitive total rewards package, which may include:

Health Insurance (medical, vision, dental, and prescription drug)

Up to 22 Days of Paid Time Off in the first year

Ten paid holidays in addition to PTO

One floating holiday in addition to PTO

Eligible for a discretionary bonus based on company performance

Paid, ongoing training throughout your career

401(k) with Employer Match

Life, Short‑Term Disability and Long‑Term Disability insurance

Flexible Spending Accounts

4 Hours of Volunteer Time Off per year

On‑Demand Pay / Earned Wage Access

Free Premier RV AAA Washington Membership

Travel, Insurance, and Membership Discounts and Perks

THRIVE wellness program benefits

Work Environment And Physical Requirements

Hybrid work from home and office required.

The physical environment is typical of a standard office space. It requires the employee to work inside for the duration of work. Must be able to remain in a stationary position, sitting for more than 50% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines.

Additional Information

Equipment Used: Computer, phone, systems, and other work equipment and tools.

Travel: Minimal Travel ( Equal Employment Opportunity Statement AAA Washington is an equal opportunity employer. We are committed to providing reasonable accommodations to individuals with disabilities and ensuring an inclusive hiring process.

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