
Capital Account Manager
W3Global, Chicago, IL, United States
Overview Capital Account Manager role at W3Global .
About The Company This organization was founded with the mission to make surgical instrument cleaning faster, safer, and more ergonomic for one of the most important departments in the hospital: sterile processing. By engineering and manufacturing innovative equipment, the company supports hospitals in delivering on the most sacred clinical promise - optimal patient safety and care.
Position Overview The Capital Account Manager is responsible for managing and growing a defined sales territory while maintaining an active pipeline of capital sales. The role combines home-office work with travel across the assigned territory to conduct on-site visits, demos, consultations, and in-servicing for customers.
Location Major Northeast hubs preferred (e.g., New York City, Boston, Washington DC, Baltimore).
Territory Northeast U.S. - covering Maine to Virginia, including cities such as New York, Boston, Baltimore, Washington DC, Pittsburgh, and others.
Key Responsibilities Build and manage a capital sales pipeline while meeting assigned quotas.
Identify customer challenges and provide consultative solutions.
Generate leads, qualify prospects, and close capital sales opportunities.
Conduct demos, in-services, consultations, and on-site visits.
Collaborate with marketing and sales teams on campaigns and promotions.
Attend local and national industry shows as required.
Leverage social media and digital selling tools to connect with customers.
Prepare regular sales reports and analytics, tracking progress against quotas.
Stay current on industry guidelines, best practices, and reprocessing trends.
Key Metrics Minimum of 5 exploratory customer consults per week
Capital sales results aligned with territory quota
FlexiPump unit sales performance
Project lead generation
Skills & Requirements 5-7 years of proven sales success in achieving quotas and targets
Experience in sterile processing, endoscopy, infection prevention, and/or OR sales
IDN selling experience strongly preferred
Capital equipment sales cycle expertise
Strong planning, time management, and execution skills
Positive, energetic approach to client engagement
Proficiency in digital/social media selling and willingness to grow in this area
Self-driven and motivated to deliver results with minimal oversight
Exceptional communication, follow-up, and phone skills
Proficiency in Salesforce and Microsoft Office applications
Comfortable in virtual selling using Zoom, Microsoft Teams, and other digital tools
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales
Industries Staffing and Recruiting
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