Medicare Sales Agent - Hybrid in Miami, FL
UHC, Doral, FL, United States
Position Overview
UHC is seeking dedicated sales professionals to be part of our team!
Up to $3,000 sign‑on bonus for external & internal applicants.
Guaranteed base pay + monthly sales incentive earning potential.
Primary Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale.
Follow up with members on questions or to review current or new products and services.
Navigate multiple computer systems to document member information while maintaining active listening and engagement with members.
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs.
Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines.
Meet the goals established for the position in the areas of performance, attendance, and consumer experience.
Meet and maintain requirements for agent licensure, appointments, and annual product certification.
Compensation & Benefits
Base pay + monthly sales incentive; average annual earnings $50K – $65K, top performers can earn $80K+.
Sign‑On Bonus up to $3,000 for licensed external/internal applicants and up to $2,000 for unlicensed external/internal applicants.
15 days accrued Paid Time Off during first year of employment plus 8 paid holidays.
Medical plan options along with participation in a Health Spending Account or a Health Savings Account.
Dental, Vision, Life & AD&D Insurance along with Short‑term disability and Long‑term disability coverage.
401(k) savings plan, employee stock purchase plan.
Education reimbursement, employee discounts, employee assistance program, employee referral bonus program, and voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.).
Fun and competitive work environment focused both on teamwork and individual success.
Required Qualifications
High school diploma/GED (or higher) or 4+ years of customer service/sales experience.
Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training).
Ability to work regularly scheduled shifts, including training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed.
Must live within a commutable distance to our Miami, FL office.
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Preferred Qualifications
Previous sales experience.
Familiarity with computer and Windows PC applications, including ability to learn new complex system applications.
Flexibility to customize approach to meet all types of caller communication styles and personalities.
Work Schedule
Operating hours: Monday – Friday 7:00 AM – 7:30 PM local time; your shift will be provided during training with rotational weekend work (includes Saturdays/Sundays).
Full‑time position with flexibility desired based on seasonality of our business.
Hybrid work model after completion of training and on‑job nesting period; employees may work from home up to 3 business days per week.
Work Location
Standard day shift onsite training program for 6–10 weeks at 1000 NW 57th Court, Miami, FL.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full‑time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location, and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes—an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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Up to $3,000 sign‑on bonus for external & internal applicants.
Guaranteed base pay + monthly sales incentive earning potential.
Primary Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale.
Follow up with members on questions or to review current or new products and services.
Navigate multiple computer systems to document member information while maintaining active listening and engagement with members.
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs.
Assist in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines.
Meet the goals established for the position in the areas of performance, attendance, and consumer experience.
Meet and maintain requirements for agent licensure, appointments, and annual product certification.
Compensation & Benefits
Base pay + monthly sales incentive; average annual earnings $50K – $65K, top performers can earn $80K+.
Sign‑On Bonus up to $3,000 for licensed external/internal applicants and up to $2,000 for unlicensed external/internal applicants.
15 days accrued Paid Time Off during first year of employment plus 8 paid holidays.
Medical plan options along with participation in a Health Spending Account or a Health Savings Account.
Dental, Vision, Life & AD&D Insurance along with Short‑term disability and Long‑term disability coverage.
401(k) savings plan, employee stock purchase plan.
Education reimbursement, employee discounts, employee assistance program, employee referral bonus program, and voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.).
Fun and competitive work environment focused both on teamwork and individual success.
Required Qualifications
High school diploma/GED (or higher) or 4+ years of customer service/sales experience.
Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training).
Ability to work regularly scheduled shifts, including training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed.
Must live within a commutable distance to our Miami, FL office.
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Preferred Qualifications
Previous sales experience.
Familiarity with computer and Windows PC applications, including ability to learn new complex system applications.
Flexibility to customize approach to meet all types of caller communication styles and personalities.
Work Schedule
Operating hours: Monday – Friday 7:00 AM – 7:30 PM local time; your shift will be provided during training with rotational weekend work (includes Saturdays/Sundays).
Full‑time position with flexibility desired based on seasonality of our business.
Hybrid work model after completion of training and on‑job nesting period; employees may work from home up to 3 business days per week.
Work Location
Standard day shift onsite training program for 6–10 weeks at 1000 NW 57th Court, Miami, FL.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full‑time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location, and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and delivering equitable care that addresses health disparities and improves health outcomes—an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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