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Sales Development Representative

Transcend Integrated Healthcare, Richardson, TX, United States


Director of Business Development at Transcend Integrated Healthcare Medical Office Assistant Position Open

Pay:

$15.00 per hour

Job Overview We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office by providing administrative support, managing patient interactions, and maintaining accurate medical records. This position requires a strong understanding of medical terminology, excellent organizational skills, and the ability to work effectively in a fast-paced environment.

Responsibilities

Manage front desk operations including patient check-in and check-out processes.

Schedule appointments and manage the clinic calendar efficiently.

Perform insurance verification and assist with medical billing and coding tasks.

Maintain accurate medical records in compliance with HIPAA regulations.

Review documentation for accuracy and completeness.

Utilize electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, and others for patient data management.

Handle patient inquiries with professionalism and provide exceptional customer service.

Assist in the preparation of care plans and coordinate with healthcare providers as necessary.

Process medical collections and ensure timely follow-up on outstanding accounts.

Maintain cleanliness and organization of the office environment.

Proficient and comfortable in speaking with patients over the phone.

Qualifications

Previous experience in a medical office or clinic setting is preferred.

Proficiency in medical terminology, CPT coding, ICD-9, ICD-10, and health information management.

Familiarity with EMR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft, or Dentrix is a plus.

Strong computer skills with proficiency in Microsoft Office applications.

Excellent typing skills; familiarity with 10-key typing is advantageous.

Bilingual candidates are encouraged to apply for enhanced patient communication.

Strong clerical skills including filing, documentation review, and phone etiquette.

Ability to work collaboratively within a team while managing multiple tasks efficiently.

Knowledge of dental terminology is beneficial for those applying to dental offices.

Join our team as a Medical Office Assistant where you can contribute to providing quality care while developing your skills in a supportive environment.

Job Type Full-time

Benefits

Health insurance

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