Retail Sales Associate - 3707
Action Pawn, San Antonio, TX, United States
Overview
Full-Time Retail Sales Associate to join our Team. Compensation ranges from $12.95 to $15.95 per hour with commission on transactions.
Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply!
Benefits and Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open 9AM–6PM; many stores closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to 7 times per payroll cycle).
Ability to earn unlimited commission above hourly base rate.
Vacation: 1 week after 6 months, 2 weeks after 1 year, 2 weeks on each anniversary thereafter; 120 hours after 5 years (adjusted for locality).
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (5 years: 24 hours).
Employee discounts from day one.
Tuition Reimbursement up to $2,000 per year through FirstCash Education.
Access to over 10,000 discounts via FirstCash Perks.
Auto-enrollment in the FirstCash 401k program after six months.
Access to the FirstCash Pet Insurance program.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. More details provided during interview.
Other Note: This description is not all-inclusive. Duties may change. Arbitration agreement may be required. Pay rates will comply with local minimum wage requirements. Earned Wage Access and 401k details noted above.
Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity without regard to age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations available.
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Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's actual pay will be based on various factors, such as: work location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations, as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply!
Benefits and Perks
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open 9AM–6PM; many stores closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to 7 times per payroll cycle).
Ability to earn unlimited commission above hourly base rate.
Vacation: 1 week after 6 months, 2 weeks after 1 year, 2 weeks on each anniversary thereafter; 120 hours after 5 years (adjusted for locality).
Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (5 years: 24 hours).
Employee discounts from day one.
Tuition Reimbursement up to $2,000 per year through FirstCash Education.
Access to over 10,000 discounts via FirstCash Perks.
Auto-enrollment in the FirstCash 401k program after six months.
Access to the FirstCash Pet Insurance program.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. More details provided during interview.
Other Note: This description is not all-inclusive. Duties may change. Arbitration agreement may be required. Pay rates will comply with local minimum wage requirements. Earned Wage Access and 401k details noted above.
Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity without regard to age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations available.
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