Sales Operations Analyst
MRI Software, Cleveland, OH, United States
MRI Software is seeking a
Commercial Operations Specialist
to join our Finance team. The Order Management Specialist will be focused on increasing sales productivity and velocity through Dealhub validations, Quoting Enablement, Support and Guidance as the expert for assigned solutions. As a critical team member, you will work closely with cross‑functional operational team members and MRI Global Sales Team. Your primary responsibility will be to review and validate sales quotes, provide hands‑on support and guidance through Service Requests and Heritage Requests as well as other means, assist workflows and processes managing opportunities through the QTC cycle. Facilitating regular solution sessions with Sales Teams is also in the scope of this role. This is a team contributor position reporting to the Order Management Manager.
You Will
Serve as the trusted advisor and provide guidance to solution‑specific sales team members, supporting sales activity and quoting enablement through the QTC cycle ‘quote to cash’
Manage stakeholders’ requests, queries and issues utilizing Services Request
Process high volumes of transactions accurately, including Quote approval, validation, and quality assurance of submissions
Identify and communicate errors and deficiencies to stakeholders for resolution
Facilitate regular specialist solution sessions
Implement best practices and standardization of sales processes, leveraging efficiency and scalability
Contribute to team metrics through productivity, accuracy, and continuous process improvement
You Have
Education – Bachelors degree in Finance, Accounting or a similar field preferred.
3+ Years Experience in Enterprise Software Sales Operations, Finance, Contract Administration, or Billing.
Strong analytical skillset
Skilled Salesforce.com (or other CRM) and Excel, Word, PowerPoint
High accountability, proactivity, diligence, and understand and enforce process.
Attention to detail and high urgency
Benefits
Employee‑led groups such as Diversity, Equity and Inclusion committee, Women and Allies, Pride Event Group
Medical coverage options and HSA benefit for you and your family
Competitive 401(k) plan and help set you up for your future
Parental Leave Program to spend time with your new arrival(s)
20 days PTO plus observed holidays, plus 16 hours of ‘Flexi’ time a year
Tuition Reimbursement offerings
Flexibility to work from anywhere in the world for two weeks a year
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.
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Commercial Operations Specialist
to join our Finance team. The Order Management Specialist will be focused on increasing sales productivity and velocity through Dealhub validations, Quoting Enablement, Support and Guidance as the expert for assigned solutions. As a critical team member, you will work closely with cross‑functional operational team members and MRI Global Sales Team. Your primary responsibility will be to review and validate sales quotes, provide hands‑on support and guidance through Service Requests and Heritage Requests as well as other means, assist workflows and processes managing opportunities through the QTC cycle. Facilitating regular solution sessions with Sales Teams is also in the scope of this role. This is a team contributor position reporting to the Order Management Manager.
You Will
Serve as the trusted advisor and provide guidance to solution‑specific sales team members, supporting sales activity and quoting enablement through the QTC cycle ‘quote to cash’
Manage stakeholders’ requests, queries and issues utilizing Services Request
Process high volumes of transactions accurately, including Quote approval, validation, and quality assurance of submissions
Identify and communicate errors and deficiencies to stakeholders for resolution
Facilitate regular specialist solution sessions
Implement best practices and standardization of sales processes, leveraging efficiency and scalability
Contribute to team metrics through productivity, accuracy, and continuous process improvement
You Have
Education – Bachelors degree in Finance, Accounting or a similar field preferred.
3+ Years Experience in Enterprise Software Sales Operations, Finance, Contract Administration, or Billing.
Strong analytical skillset
Skilled Salesforce.com (or other CRM) and Excel, Word, PowerPoint
High accountability, proactivity, diligence, and understand and enforce process.
Attention to detail and high urgency
Benefits
Employee‑led groups such as Diversity, Equity and Inclusion committee, Women and Allies, Pride Event Group
Medical coverage options and HSA benefit for you and your family
Competitive 401(k) plan and help set you up for your future
Parental Leave Program to spend time with your new arrival(s)
20 days PTO plus observed holidays, plus 16 hours of ‘Flexi’ time a year
Tuition Reimbursement offerings
Flexibility to work from anywhere in the world for two weeks a year
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.
#J-18808-Ljbffr