Data Occupancy Specialist
Pine Street Inn Inc., Boston, MA, United States
Overview
Schedule:
32 hours, Thursday-Sunday, 6:45 a.m.-3:15 p.m.
Pays
$21.40 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set)
Location:
444 Harrison Ave. Boston MA
Summary of the Position The Occupancy Specialist will work with the 11-7 Shift Supervisor and ES Data Manager to oversee all aspects of the bed assignment and nightly reconciliation system, including meeting directly with guests and entering daily bed assignments. She or he will also support the triage and intake process, as needed, which may include updating all pertinent intake records, enrollment, assessing vulnerability and making appropriate referrals. The incumbent will work with the Supervisor to assist with training and support for designated staff to ensure consistent bed assignments, data reconciliation and data entry procedures are maintained seven (7) days a week. Working in conjunction with Pine Street Inn’s Program Evaluation department, the incumbent will be responsible for producing bed data/census reports to assist the Data Manager and/or Director in preparing daily, weekly, monthly, quarterly and annual reports. The incumbent will provide Clarity orientation to new staff and ongoing technical assistance, when needed, regarding accurate and timely data entry into the PSI’s Homeless Management Information System (HMIS), Efforts to Outcomes (Clarity), and other mandated reporting programs/systems.
The Occupancy Specialist will work from, adopt and enliven the following principles:
Shelter is a temporary safety net, not a home.
All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing.
Never warehouse or institutionalize our guests in our shelters
Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.”
Leverage guests’ their strengths, assets, and connections to move quickly out of shelters and to any other housing
Recognize the impact of violence and victimization on development and coping strategies
Employ an empowerment model
Maximize guest choices and control over her/his recovery based in a relational collaboration
Create an atmosphere that is respectful of the guests’ need for safety, respect, and acceptance
Emphasize the guests’ strengths, highlighting adaptations over symptoms and resilience over pathology
Minimize the possibilities of re-traumatization
Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background
Solicit guest input and involve guests in designing and evaluating services
Education/Training REQUIRED:
High school diploma or GED
Excellent computer skills
PREFERRED:
BA in Social Services or related field
Training in Customer Service and Trauma Informed Care
Database management experience
Bilingual, with an emphasis in English and Spanish
Experience with Clarity or a Homeless Management Information System
Knowledge/Experience REQUIRED:
Minimum two (2) years’ experience working with a homeless population, providing direct care and/or referral services to homeless individuals
Knowledge of the issues related to homelessness, particularly around housing needs, diversion opportunities, and impacts of head trauma/TBI, mental illness and substance addictions
Strong writing, documentation and computer skills
Practical experience supporting a homeless male clientele with multiple co-presenting needs
High level of computer proficiency in database systems, including data entry, maintenance, quality assurance and report production
Strong verbal and written communication skills
Strong team approach; record of success working within large, diverse work teams
PREFERRED:
Significant experience with Clarity, homeless case management, trauma informed care, motivational interviewing, diversion/triage, referral networks, housing resources and services available for homeless men
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32 hours, Thursday-Sunday, 6:45 a.m.-3:15 p.m.
Pays
$21.40 - $30.00 per hour DOE (Salary ranges provided are based on relevant experience and skill set)
Location:
444 Harrison Ave. Boston MA
Summary of the Position The Occupancy Specialist will work with the 11-7 Shift Supervisor and ES Data Manager to oversee all aspects of the bed assignment and nightly reconciliation system, including meeting directly with guests and entering daily bed assignments. She or he will also support the triage and intake process, as needed, which may include updating all pertinent intake records, enrollment, assessing vulnerability and making appropriate referrals. The incumbent will work with the Supervisor to assist with training and support for designated staff to ensure consistent bed assignments, data reconciliation and data entry procedures are maintained seven (7) days a week. Working in conjunction with Pine Street Inn’s Program Evaluation department, the incumbent will be responsible for producing bed data/census reports to assist the Data Manager and/or Director in preparing daily, weekly, monthly, quarterly and annual reports. The incumbent will provide Clarity orientation to new staff and ongoing technical assistance, when needed, regarding accurate and timely data entry into the PSI’s Homeless Management Information System (HMIS), Efforts to Outcomes (Clarity), and other mandated reporting programs/systems.
The Occupancy Specialist will work from, adopt and enliven the following principles:
Shelter is a temporary safety net, not a home.
All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing.
Never warehouse or institutionalize our guests in our shelters
Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.”
Leverage guests’ their strengths, assets, and connections to move quickly out of shelters and to any other housing
Recognize the impact of violence and victimization on development and coping strategies
Employ an empowerment model
Maximize guest choices and control over her/his recovery based in a relational collaboration
Create an atmosphere that is respectful of the guests’ need for safety, respect, and acceptance
Emphasize the guests’ strengths, highlighting adaptations over symptoms and resilience over pathology
Minimize the possibilities of re-traumatization
Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background
Solicit guest input and involve guests in designing and evaluating services
Education/Training REQUIRED:
High school diploma or GED
Excellent computer skills
PREFERRED:
BA in Social Services or related field
Training in Customer Service and Trauma Informed Care
Database management experience
Bilingual, with an emphasis in English and Spanish
Experience with Clarity or a Homeless Management Information System
Knowledge/Experience REQUIRED:
Minimum two (2) years’ experience working with a homeless population, providing direct care and/or referral services to homeless individuals
Knowledge of the issues related to homelessness, particularly around housing needs, diversion opportunities, and impacts of head trauma/TBI, mental illness and substance addictions
Strong writing, documentation and computer skills
Practical experience supporting a homeless male clientele with multiple co-presenting needs
High level of computer proficiency in database systems, including data entry, maintenance, quality assurance and report production
Strong verbal and written communication skills
Strong team approach; record of success working within large, diverse work teams
PREFERRED:
Significant experience with Clarity, homeless case management, trauma informed care, motivational interviewing, diversion/triage, referral networks, housing resources and services available for homeless men
#J-18808-Ljbffr