Service Desk Analyst: IT Support & Customer Advocate

A non-profit organization in Richmond, VA, is seeking a Service Desk Analyst to provide customer support and ensure an excellent experience. This role involves resolving technical issues, supporting both Microsoft and Apple products, and managing service requests. Ideal candidates will have an Associate's degree and 1-3 years of IT service experience. The position features comprehensive benefits including medical insurance, retirement plans, and paid time off. #J-18808-Ljbffr