IT Service Desk Analyst - Frontline Support & Impact

A technology solutions firm is seeking an Analyst for their Enterprise Service Desk in Charlotte, NC. This person will be the first point of contact for IT support, responsible for troubleshooting hardware and software issues, and documenting all support requests. The ideal candidate will hold an Associate's Degree in Technology, possess experience in Microsoft environments, and have excellent communication skills. This role offers opportunities for growth and development in a fast-paced environment. #J-18808-Ljbffr