
IT Service Desk Analyst - Frontline Support & Impact
Abacus Group, Fort Lauderdale, FL, United States
A technology services company in Fort Lauderdale is seeking an Analyst for the Enterprise Service Desk. This role involves serving as the first point of contact for IT-related support requests, troubleshooting issues, and documenting client interactions. Candidates should possess an Associate's Degree in Technology and 2-5 years of experience with Microsoft environments. Knowledge of VMWare, Citrix, and networking concepts is essential for success in this client-focused position. Flexibility in scheduling and commitment to continuous learning are valued.
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