IT Service Desk Analyst - Frontline Support & Impact

A leading IT services provider in Columbus, Ohio is seeking an Analyst for their Enterprise Service Desk. This role will serve as the primary contact for incoming IT-related support requests, handling troubleshooting for desktop, software, network, and hardware issues. Candidates should possess an Associate's Degree in a related field and have 2-5 years of experience in Microsoft environments. A proactive, client-focused attitude and strong communication skills are essential. The position offers the opportunity to contribute to a professional and supportive team environment. #J-18808-Ljbffr