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IT Service Desk Analyst - Frontline Support & Impact

Abacus Group, Phoenix, AZ, United States


A technology service provider in Phoenix, Arizona is seeking an Analyst for the Enterprise Service Desk to be the primary point of contact for IT-related support. Responsibilities include troubleshooting desktop and network issues, maintaining documentation of support requests, and assisting clients with various IT tasks. The ideal candidate will have an Associate's Degree in Technology, 2-5 years of experience in Microsoft environments, and strong communication skills. Certifications such as Network+ and Security+ are preferred. #J-18808-Ljbffr