IT Service Desk Analyst - Frontline Support & Impact

A technology services firm is looking for an Analyst for their Enterprise Service Desk in Atlanta. This role involves serving as the first point of contact for IT support, troubleshooting desktop and hardware issues, and maintaining documentation of interactions. Applicants should have an Associate's Degree in Technology or a related field and 2-5 years of experience with Microsoft environments. Strong customer service and technical skills are essential for success in this position. #J-18808-Ljbffr