
IT Service Desk Analyst - Frontline Support & Impact
Abacus Group, Orlando, FL, United States
A technology services provider in Florida is looking for an Analyst for the Enterprise Service Desk. The role involves being the first point of contact for IT support requests, troubleshooting hardware and software issues, and ensuring a positive client experience. Candidates should have an Associate's Degree in Technology and 2-5 years of experience in Microsoft environments. The position favors those with certifications like Network+ and Security+. This is an excellent opportunity to develop skills in a supportive environment.
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