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Director of Case Management

Texas Nursing Services, Inverness, FL, United States


Director of Case Management

A Level I Trauma acute care hospital in Central Florida is seeking an experienced Director of Case Management to lead hospital-wide care coordination, utilization management, and discharge planning operations. This role oversees a dedicated case management team supporting a fast-paced inpatient environment and reports to divisional case management leadership. This opportunity is well-suited for an RN or LCSW leader with recent acute care experience, strong operational oversight capabilities, and the ability to lead interdisciplinary teams in a high-volume setting. Responsibilities include: Provide strategic and operational leadership for all case management functions Direct daily department operations, including staffing models, skill mix, FTE oversight, onboarding, and staff competencies Ensure high-quality care coordination and discharge planning with timely and accurate documentation Oversee utilization management and core case management practices Partner with finance and divisional leadership to achieve quality, throughput, and operational goals Monitor performance metrics, analyze data, and implement sustainable performance improvement initiatives Ensure compliance with organizational policies, procedures, and regulatory requirements Establish collaborative relationships with executive leaders, physicians, nursing, legal, and compliance teams Required qualifications include: Bachelor's degree Active licensure as a Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW) Minimum 3 years of recent acute care hospital case management experience Minimum 2 years of case management leadership experience Recent acute care experience (within the past year) Preferred qualifications include: Master's degree in Nursing, Health Administration, or Business Administration Experience in Level I Trauma or high-volume hospital environments Director-level experience or readiness to step into enterprise-level leadership Compensation & Benefits include: Competitive leadership salary with defined experience-based ranges Sign-on bonus and relocation support Comprehensive medical, dental, and vision coverage 401(k) with employer match Paid time off and paid family leave Tuition assistance and leadership development programs