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Foodservice Customer Account Specialist - Phoenix, AZ

General Mills, Inc, Phoenix, AZ, United States


Overview

The Mustangs Region Sales Team is seeking a determined and energetic Customer Account Specialist (CAS) to accelerate General Mills sales at foodservice operators across Arizona. As a CAS you will drive incremental volume growth by owning relationships with foodservice operators and selling General Mills product lines across K-12, Commercial, Lodging, Healthcare, Colleges & Universities, Military and Business & Industry channels. You will sell our full portfolio of front-of-house and back-of-house products, including Frozen Baked Goods, Cereal, Pizza, Flour, Mixes, Snacks, and I/W Frozen Meals, develop mutually beneficial partnerships with operators, and record activity in Salesforce. You will collaborate with your Account Executive and CAS peers to deliver product expertise, share competitive and industry insights, and plan daily activities using sales tools and internal reports. You will also support key distributor and industry events, including Food Shows, Distributor Sales Meetings, and School Nutrition Association (SNA) Events. You will be supported by the Mustangs Team across Arizona, Colorado, New Mexico, Kansas and Western Missouri. Location

Phoenix, Arizona. Territory extends across Arizona. Travel and occasional overnight stays may be required. What strong candidates bring

You build trust quickly through active listening and empathy, and you enjoy solving problems alongside operators. You are comfortable balancing relationship-building with a clear sales focus, bring curiosity and teamwork, and are enthusiastic about managing your own business; planning your week, prioritizing opportunities, and staying accountable to goals. You will thrive on a team with diverse skills, partnering with peers to share what’s working and learn from each other. Key Accountabilities

Sustain and drive incremental volume

Sell General Mills products to foodservice customers in focus channels across your assigned territory to grow volume. Collaborate with Account Executive and CAS peers to create operator demand for new items through distributors including Shamrock Arizona, Sysco Arizona, and US Foods Arizona. Leverage resources such as Salesforce, customer purchase data, Google, customer websites and social media, and local expertise to inform yourself about customers\' operations and prepare for opportunities and sales calls. Use a broad portfolio of marketing and trade resources to overcome objections and close sales. Partner with distributor sales teams (DSRs) to educate about our products and empower them to sell on your behalf. Leverage Analytics & Utilize Tools

Embrace Salesforce as the daily tool to manage and grow your business: Consistently meet or exceed in-person sales visits goal of 16 per week. Complete 100% of Core 74 Opportunities determined per half year. Achieve assigned territory volume growth target. Leverage General Mills data sources to mine for additional opportunities within the territory. Other Accountabilities

Develop, plan, and execute a strategic call pattern that maximizes sales call coverage (minimum of 16 in-person sales calls per week). Demonstrate product knowledge to operators through at-home and on-site sample preparation and baking across all product platforms. Support critical distributor and industry events including Industry Expos, Distributor Food Shows, Distributor Sales Meetings. Minimum Qualifications

2+ Years Sales Experience High School Diploma Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong interpersonal communication and organizational skills Self-motivated with ability to maintain workload from remote office Preferred Qualifications

Foodservice Sales Experience Experience with Salesforce, Seismic, or Tableau Working Knowledge of the Territory Developed relationships with operators in Territory Additional Considerations

This role is located in Phoenix, AZ or the surrounding area. Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa. International relocation or international remote working arrangements (outside of the US) will not be considered.

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