Leasing Manager - Shannon Creek Apartments - Burleson, TX
Valiant Residential, Burleson, TX, United States
Position Overview
Valiant Residential is seeking a
Leasing Manager
who will be responsible for promoting leasing, retention, and occupancy for the community while promoting resident satisfaction. Through a customer service focus you will create a lasting influence on visitors, prospects, and residents. What You’ll Be Doing
Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.). Prepare move-in packages and lease paperwork. Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain them according to established procedures. Inspect models and available “market ready”, communicate related service needs to Property Manager. Have the prospect complete the application and secure a deposit following SIMC procedures and Fair Housing requirements. Update availability reports and process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Assist in monitoring renewals. Distribute and follow up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Professionally represent the company at all times. Accept rental payments and give them immediately to the Assistant Community Manager. Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on a timely basis. Review with the Community Manager before obtaining signatures. Assist management team with other various tasks as required. Consistently implement policies of the community. Requirements
Experience in working with the public and/or sales Fair Housing Certification, willingness to obtain before interacting with prospective residents. Demonstrate an ability to support and contribute to the community team. Demonstrate strong oral and written communication skills. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software. Must possess a positive attitude and the ability to smile under all circumstances. Participate in training to comply with new or existing laws. Ability to work a flexible schedule, including evenings and weekends. Two (2) years experience in previous relevant customer service. Neat, clean, professional throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Benefits
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive. Join the Team
If you have a Valiant Spirit—bold, driven, and ready to make an impact we want you on our team. ADA Accommodation Statement
Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment. Contact
If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case‑by‑case basis in accordance with applicable laws.
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Valiant Residential is seeking a
Leasing Manager
who will be responsible for promoting leasing, retention, and occupancy for the community while promoting resident satisfaction. Through a customer service focus you will create a lasting influence on visitors, prospects, and residents. What You’ll Be Doing
Greet prospects and qualify by covering all criteria (ask questions, utilize completed guest cards, etc.). Prepare move-in packages and lease paperwork. Immediately record all telephone and in-person visits on appropriate reports. Files own guest cards and maintain them according to established procedures. Inspect models and available “market ready”, communicate related service needs to Property Manager. Have the prospect complete the application and secure a deposit following SIMC procedures and Fair Housing requirements. Update availability reports and process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Assist in monitoring renewals. Distribute and follow up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Professionally represent the company at all times. Accept rental payments and give them immediately to the Assistant Community Manager. Type lease, complete appropriate paperwork, and input information on the Yardi System accurately and on a timely basis. Review with the Community Manager before obtaining signatures. Assist management team with other various tasks as required. Consistently implement policies of the community. Requirements
Experience in working with the public and/or sales Fair Housing Certification, willingness to obtain before interacting with prospective residents. Demonstrate an ability to support and contribute to the community team. Demonstrate strong oral and written communication skills. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software. Must possess a positive attitude and the ability to smile under all circumstances. Participate in training to comply with new or existing laws. Ability to work a flexible schedule, including evenings and weekends. Two (2) years experience in previous relevant customer service. Neat, clean, professional throughout the workday and/or whenever present at the community. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Benefits
We believe in rewarding great work with competitive total compensation and time off with comprehensive benefits, including free health insurance options and 401(k) matching. Growth isn’t just encouraged—it’s expected. With career development opportunities, a collaborative culture, and a commitment to innovation, we empower our employees to thrive. Join the Team
If you have a Valiant Spirit—bold, driven, and ready to make an impact we want you on our team. ADA Accommodation Statement
Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment. Contact
If you require a reasonable accommodation to apply for a position or to perform your job, please contact jobs@valiantresidential.com. Requests will be reviewed on a case‑by‑case basis in accordance with applicable laws.
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