Customer Service Representative
Farris Jeep, Morristown, TN, United States
Overview
Farris Jeep Ram Chrysler Dodge | Morristown, TN 37813 If you're a people person who communicates well, stays organized under pressure, and wants a stable Monday–Friday schedule with no weekends — this is worth reading. Farris Motor Company is hiring a Service BDC Representative to be the first voice our customers hear when they need their vehicle taken care of. No automotive experience required. If you're friendly, dependable, and good on the phone, we'll teach you everything else. What you'll be doing
Answering inbound calls and scheduling service appointments Making outbound calls to follow up with customers on declined services, recalls, and maintenance reminders Communicating clearly between customers and the service team Keeping accurate records and managing your call queue efficiently Representing Farris professionally on every interaction — phone, text, and email Your schedule
Monday through Friday only — no weekends, ever Stable, consistent daytime hours Full-time position What we're looking for
Strong phone presence and communication skills Friendly, professional, and calm under pressure Comfortable with computers and basic data entry Reliable, punctual, and detail-oriented No automotive background needed — we will fully train the right person What you’ll get
Competitive hourly pay Health, dental, vision, and benefits A team environment where your work genuinely matters Stable, long-term position at an established dealership
#J-18808-Ljbffr
Farris Jeep Ram Chrysler Dodge | Morristown, TN 37813 If you're a people person who communicates well, stays organized under pressure, and wants a stable Monday–Friday schedule with no weekends — this is worth reading. Farris Motor Company is hiring a Service BDC Representative to be the first voice our customers hear when they need their vehicle taken care of. No automotive experience required. If you're friendly, dependable, and good on the phone, we'll teach you everything else. What you'll be doing
Answering inbound calls and scheduling service appointments Making outbound calls to follow up with customers on declined services, recalls, and maintenance reminders Communicating clearly between customers and the service team Keeping accurate records and managing your call queue efficiently Representing Farris professionally on every interaction — phone, text, and email Your schedule
Monday through Friday only — no weekends, ever Stable, consistent daytime hours Full-time position What we're looking for
Strong phone presence and communication skills Friendly, professional, and calm under pressure Comfortable with computers and basic data entry Reliable, punctual, and detail-oriented No automotive background needed — we will fully train the right person What you’ll get
Competitive hourly pay Health, dental, vision, and benefits A team environment where your work genuinely matters Stable, long-term position at an established dealership
#J-18808-Ljbffr