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Customs Trade Agent

FedEx Group, Jackson, TN, United States


Responsibilities

Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.

Data entry and processing of various import‑related documentation for submission to US Customs and may handle limited PGA’s (participating Government Agencies).

Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.

Adhere to all international importing regulations.

Work closely with other internal staff and departments to deliver high level of service to customers.

Process agency brokerage shipments.

Ensure all government and organizational policies are followed.

Perform other duties as assigned. Paid training provided.

Qualifications

HS Diploma or GED required. No industry experience required. No work experience required.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational skills. Inter‑personal skills.

Handle high volume of work. Handle time‑sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.

Preferred Qualifications

Monday – Friday from 6:00 AM – 2:30 PM CT with 2 hours daily of overtime; we do work holidays, weekends when needed. Remote position; only candidates located in Jackson, TN will be considered.

Pay Typical starting rate: $15.50

Benefits Eligible employees may receive health, vision and dental insurance, retirement, and tuition reimbursement.

Equal Opportunity Employer FedEx Logistics is an Equal Opportunity Employer including Veterans/Disability. FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles. FedEx Logistics will not rely on wage history in determining wages for such individuals at any stage in the employment process, in accordance with Philadelphia Ordinance No. 160840.

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