Customs Trade Coordinator
FedEx Logistics, Memphis, TN, United States
Responsibilities
Coordinate documentation required by U.S. Customs and Government Agencies for entry of goods into the U.S. on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to U.S. Customs and may handle all PGA’s (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service. Process agency brokerage shipments. May handle remote filings. Ensure all government and organizational policies are followed. Qualifications
HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Proficient with MS Office, Outlook, and related office equipment (phone, fax, photocopier, printer, scanner). Excellent verbal and written communication skills. Strong organizational, interpersonal, and problem‑solving skills. Ability to handle high volume of work and time‑sensitive tasks. Work independently with minimum supervision. Ability to use multiple systems and reference material. Interact effectively with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments. Preferred Qualifications
Knowledge of basic functions of a computer. Great communication skills. Detail oriented. Good team player. Pay
$12.71 - $20.11 USD hourly. This compensation range is a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience, market level, location, and other factors permitted by law. Employees may be eligible for additional pay, premiums, or bonus potential. Benefits
The company offers eligible employees health, vision, and dental insurance, retirement benefits, and tuition reimbursement. Additional Details
Monday – Friday, 5:00 a.m. – 1:30 p.m. The role is 100% onsite. EEO Statement
FedEx Logistics is an Equal Opportunity Employer including Vets/Disability. FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, in accordance with Philadelphia Ordinance No. 160840.
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Coordinate documentation required by U.S. Customs and Government Agencies for entry of goods into the U.S. on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to U.S. Customs and may handle all PGA’s (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service. Process agency brokerage shipments. May handle remote filings. Ensure all government and organizational policies are followed. Qualifications
HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Proficient with MS Office, Outlook, and related office equipment (phone, fax, photocopier, printer, scanner). Excellent verbal and written communication skills. Strong organizational, interpersonal, and problem‑solving skills. Ability to handle high volume of work and time‑sensitive tasks. Work independently with minimum supervision. Ability to use multiple systems and reference material. Interact effectively with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments. Preferred Qualifications
Knowledge of basic functions of a computer. Great communication skills. Detail oriented. Good team player. Pay
$12.71 - $20.11 USD hourly. This compensation range is a reasonable estimate of the current starting salary range for this role across all potential locations. Actual starting pay would be determined by experience, market level, location, and other factors permitted by law. Employees may be eligible for additional pay, premiums, or bonus potential. Benefits
The company offers eligible employees health, vision, and dental insurance, retirement benefits, and tuition reimbursement. Additional Details
Monday – Friday, 5:00 a.m. – 1:30 p.m. The role is 100% onsite. EEO Statement
FedEx Logistics is an Equal Opportunity Employer including Vets/Disability. FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, in accordance with Philadelphia Ordinance No. 160840.
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