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AR & Compliance Specialist

Publishers' Graphics, Saint Louis, MO, United States


The

AR & Compliance Specialist

is a key member of the Publishers’ Graphics operations team, working closely with the COO and HR/Office Manager to support the financial and regulatory health of the business. The primary focus of this role is accounts receivable — ensuring accurate billing, timely collections, and clean financial records. The significant secondary responsibility is maintaining the company’s operational certifications and compliance programs, including FSC, ISO, and other applicable standards. This role will provide backup support for accounts payable and purchasing and carries a supporting role in workplace safety.

Overview Overview text preserved from original reflects primary responsibilities and scope of the role.

Responsibilities

Accounts Receivable

Manage the full Accounts Receivable cycle, including generating and issuing accurate invoices, applying payments, and maintaining up-to-date customer account records

Monitor the AR aging report on a regular cadence, proactively following up on past-due balances through professional written and verbal communication

Investigate and resolve billing discrepancies, short payments, and disputed invoices in coordination with Customer Service, Operations, and the COO

Prepare and distribute regular AR aging summaries and reporting for COO review, flagging high-risk accounts and recommending collection actions as needed

Coordinate with customers on payment terms, remittance details, and account reconciliations, maintaining positive relationships while enforcing company payment policies

Support month-end and year-end close by ensuring AR records are accurate, reconciled, and ready for financial review

Work with external accountants or auditors as needed to provide AR documentation and support financial reporting

Continuously looking for ways to improve billing accuracy, reduce AR aging, and strengthen the collections process

Certifications & Operational Compliance

Serve as the company’s internal owner for key certifications including FSC, ISO, and any other applicable standards, managing all renewal timelines, documentation requirements and audit preparation

Maintain a compliance calendar tracking all certification renewals, regulatory filings, permit expirations, and reporting deadlines, ensuring nothing lapses

Coordinate with internal departments and external certifying bodies to gather required documentation, complete audits, and maintain active certification status

Keep organized, audit-ready records of all compliance activity, certifications, correspondence, and supporting documentation

Research new or changing regulatory requirements that may affect company operations and brief the COO on implications and action items

Draft and distribute compliance-related notices, policy updates, and internal communications as needed

Support contract compliance reviews in coordination with the COO, tracking key obligations, performance requirements, and renewal dates

Accounts Payable & Purchasing Backup

Serve as the designated backup for accounts payable and purchasing functions when the HR/Office Manager is unavailable, including processing invoices, matching POs, routing payments for approval, and issuing purchase orders

Maintain sufficient familiarity with vendor relationships, purchasing systems, and AP workflows to ensure seamless operational continuity during coverage periods

Coordinate handoff and catch-up with the HR/Office Manager upon return to ensure no items are missed or delayed

Workplace Safety Support

Assist with maintaining OSHA recordkeeping requirements (300, 300A, 301 logs) and ensure incident reports are completed accurately and filed on time

Support coordination of safety training for new hires and existing staff, tracking completion and maintaining training records

Conduct periodic safety walkthroughs alongside plant leadership, documenting observations and following up on corrective actions

Help maintain safety data sheets (SDS), chemical inventories, and hazard communication documentation

Own and maintain all safety documentation and procedures, ensuring they are current, accurate, and accessible; partner with the HR/Office Manager to communicate updates to staff and confirm that employees are informed of all changes in a timely manner

Coordinate and maintain company-wide CPR certification, ensuring training sessions are scheduled proactively, employees are certified on time, and renewal cycles are tracked so coverage never lapses

Required Qualifications

Experience in Accounts Receivable, billing, or a related financial operations role; manufacturing or logistics environment experience preferred

Solid understanding of AR processes including invoicing, collections, cash application, and reconciliation

Experience managing certifications, compliance programs, or regulatory documentation (FSC, ISO, or similar a strong plus)

Highly organized with the ability to manage multiple deadlines, maintain detailed records, and work proactively without close supervision

Experience with Accounts Payable or purchasing processes is a plus; willingness to serve as backup coverage for these functions is required

Strong written and verbal communication skills, including the ability to handle collections conversations professionally

Proficiency with Microsoft Office or Google Workspace; strong experience with QuickBooks

High degree of accuracy and discretion when handling financial, compliance, and sensitive business information

Preferred Traits

Detail-oriented and deadline-driven, with a natural tendency to stay ahead of renewals, follow-ups, and outstanding items

Comfortable working cross-functionally with the COO, HR/Office Manager, plant leadership, and external auditors or certifying bodies

Proactive self-starter who identifies issues early and takes initiative to resolve them

Comfortable with a varied workload — equally at ease processing invoices as maintaining certification binders or walking the plant floor for a safety check

Cost-conscious mindset, always looking for efficiencies and ways to protect company revenue and reduce unnecessary spending

Publishers’ Graphics is an equal opportunity employer offering competitive pay commensurate with experience. A robust benefits package, paid time off, paid holidays, scheduling flexibility and learning and growth opportunities are provided to all PG employees in a stable, growing, inclusive team environment.

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