AR, AP, & Collections Specialist
Coastal Logistics Group, Savannah, GA, United States
Job Summary
The AR, AP, & Collection Specialist is responsible for the full cycle of accounts receivable, accounts payable, cash application, and customer collections. Key Responsibilities
Accounts Receivable & Billing
Generate and issue customer invoices based on contracts, service agreements, and billing schedules Monitor and manage the AR aging report; proactively identify overdue accounts and escociate as appropriate Reconcile customer accounts, investigate discrepancies, and resolve billing disputes in a timely manner Maintain accurate and up-to-date AR records and transaction documentation Collaborate with operations and account management teams to ensure billing accuracy for 3PL services Collections
Lead the customer collections lifecycle, managing initial outreach to escalations and successful resolution Proactively manage a collections portfolio, prioritizing high-value and high-risk accounts Conduct regular follow-up calls, emails, and correspondence with customers regarding past-due balances Negotiate payment arrangements and document collection activity in the system Maintain a collections log and report on collection status Work cross-functionally with sales and operations to resolve disputes that are blocking payment Identify accounts at risk of bad debt and escociate as necessary Cash Application
Process and apply all incoming payments (ACH, wire transfer, check) accurately and on a timely basis Perform daily cash reconciliation to ensure all receipts are correctly posted to customer accounts Investigate and resolve unapplied cash and short-pay situations Process customer refunds and adjustments with proper approvals Accounts Payable
Review, code, and enter vendor invoices into the accounting system, ensuring correct GL coding Reconcile vendor statements and resolve discrepancies; maintain current and accurate vendor files Prepare and execute weekly payment runs via ACH, check, and wire transfer Maintain vendor W-9 records and support 1099 and tax compliance Reconcile freight and carrier invoices against TMS (transportation management system) data Collaborate with the logistics team to investigate and resolve carrier billing discrepancies Support AP month-end close Systems Implementation & Process Improvement
Serve as an active participant in the Sage Intacct ERP implementation — including training, testing, data validation, and workflow configuration for AR, AP, and cash application modules Operate confidently across both legacy and new systems during the transition period Identify and document opportunities to automate AR and AP workflows, and champion adoption of automation tools Support the process improvement initiatives across the finance function Compliance, Controls & Reporting
Maintain compliance with internal controls, GAAP principles, and company financial policies Support internal and external audit processes by providing documentation and analysis Qualifications & Experience
Bachelor’s degree in Accounting, Finance, or a related field 3+ years of hands‑on experience in AR, AP, collections, and cash application — ideally within a logistics, transportation, or supply chain environment Demonstrable track record in customer collections, including managing aging portfolios and negotiating payment resolutions Experience with ERP or accounting systems (e.g., Sage Intacct, Microsoft NAV / Business Central, NetSuite, QuickBooks, or comparable platforms) Strong proficiency in Microsoft Excel and other Office applications Solid understanding of GAAP, internal controls, and month-end close processes Excellent attention to detail, organizational skills, and ability to manage multiple priorities under deadline pressure Strong written and verbal communication skills — comfortable engaging directly with customers on sensitive payment matters Direct experience with Sage Intacct, including AR, AP, or cash management modules Familiarity with 3PL or freight billing processes, TMS platforms, and carrier invoice reconciliation Experience with AR or AP automation tools Exposure to ERP implementation or system migration projects Experience using data analytics or BI tools to track KPIs such as DSO, aging buckets, and payment trends Work Schedule
Days: Monday through Friday Hours: 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM All job offers are contingent upon completing and passing a background check and drug screen. Coastal Logistics Group is an equal‑opportunity employer (EEO). All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#J-18808-Ljbffr
The AR, AP, & Collection Specialist is responsible for the full cycle of accounts receivable, accounts payable, cash application, and customer collections. Key Responsibilities
Accounts Receivable & Billing
Generate and issue customer invoices based on contracts, service agreements, and billing schedules Monitor and manage the AR aging report; proactively identify overdue accounts and escociate as appropriate Reconcile customer accounts, investigate discrepancies, and resolve billing disputes in a timely manner Maintain accurate and up-to-date AR records and transaction documentation Collaborate with operations and account management teams to ensure billing accuracy for 3PL services Collections
Lead the customer collections lifecycle, managing initial outreach to escalations and successful resolution Proactively manage a collections portfolio, prioritizing high-value and high-risk accounts Conduct regular follow-up calls, emails, and correspondence with customers regarding past-due balances Negotiate payment arrangements and document collection activity in the system Maintain a collections log and report on collection status Work cross-functionally with sales and operations to resolve disputes that are blocking payment Identify accounts at risk of bad debt and escociate as necessary Cash Application
Process and apply all incoming payments (ACH, wire transfer, check) accurately and on a timely basis Perform daily cash reconciliation to ensure all receipts are correctly posted to customer accounts Investigate and resolve unapplied cash and short-pay situations Process customer refunds and adjustments with proper approvals Accounts Payable
Review, code, and enter vendor invoices into the accounting system, ensuring correct GL coding Reconcile vendor statements and resolve discrepancies; maintain current and accurate vendor files Prepare and execute weekly payment runs via ACH, check, and wire transfer Maintain vendor W-9 records and support 1099 and tax compliance Reconcile freight and carrier invoices against TMS (transportation management system) data Collaborate with the logistics team to investigate and resolve carrier billing discrepancies Support AP month-end close Systems Implementation & Process Improvement
Serve as an active participant in the Sage Intacct ERP implementation — including training, testing, data validation, and workflow configuration for AR, AP, and cash application modules Operate confidently across both legacy and new systems during the transition period Identify and document opportunities to automate AR and AP workflows, and champion adoption of automation tools Support the process improvement initiatives across the finance function Compliance, Controls & Reporting
Maintain compliance with internal controls, GAAP principles, and company financial policies Support internal and external audit processes by providing documentation and analysis Qualifications & Experience
Bachelor’s degree in Accounting, Finance, or a related field 3+ years of hands‑on experience in AR, AP, collections, and cash application — ideally within a logistics, transportation, or supply chain environment Demonstrable track record in customer collections, including managing aging portfolios and negotiating payment resolutions Experience with ERP or accounting systems (e.g., Sage Intacct, Microsoft NAV / Business Central, NetSuite, QuickBooks, or comparable platforms) Strong proficiency in Microsoft Excel and other Office applications Solid understanding of GAAP, internal controls, and month-end close processes Excellent attention to detail, organizational skills, and ability to manage multiple priorities under deadline pressure Strong written and verbal communication skills — comfortable engaging directly with customers on sensitive payment matters Direct experience with Sage Intacct, including AR, AP, or cash management modules Familiarity with 3PL or freight billing processes, TMS platforms, and carrier invoice reconciliation Experience with AR or AP automation tools Exposure to ERP implementation or system migration projects Experience using data analytics or BI tools to track KPIs such as DSO, aging buckets, and payment trends Work Schedule
Days: Monday through Friday Hours: 7:00 AM to 4:00 PM or 8:00 AM to 5:00 PM All job offers are contingent upon completing and passing a background check and drug screen. Coastal Logistics Group is an equal‑opportunity employer (EEO). All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#J-18808-Ljbffr