Onsite IT Field Agent - Hands-On Support Pro

A leading tech service firm based in Worcester, Massachusetts, is seeking a CSM Field Agent to provide routine onsite support to clients and enhance their IT experience. The ideal candidate will have strong experience with Microsoft 365, excellent problem-solving skills, and the ability to communicate effectively with clients. Responsibilities include conducting site visits, managing cases, and ensuring high customer satisfaction rates. A valid driver's license and reliable transportation are required. The compensation range is $45,000 – $65,000. #J-18808-Ljbffr