Communications Coordinator
Cohere, Rio Rancho, NM, United States
Summary
The Communications Coordinator (similar to a Communications Specialist) is the ideal team‑oriented professional and will develop and implement communications and brand strategies that support the broad, collaborative community‑building initiatives of Cohere as well as the Mariposa community. The coordinator will assist in the development of community building efforts through communication avenues that result in resident engagement that is meaningful, authentic and collaborative. The Communications Coordinator will bring residents, neighbors, non‑profits, and others together, fostering a rich expression of community life and building a framework for a sustainable legacy for the Mariposa community.
Scope (Responsibilities)
Lead communication initiatives and resident outreach activities, focusing on delivering the brand promises through targeted on‑the‑ground efforts.
Support the executive director by drafting messaging and materials that share the community’s values, vision, and philosophies, making staff and partners feel appreciated and aligned with a shared purpose.
Write copy using Associated Press Style and the Cohere voice that aligns with Mariposa’s unique brand, creating content that is compelling, motivating, and fosters pride in the community.
Produce eblasts that support the timely dissemination of operational and engagement information.
Manage the technical execution of digital communications, including eblasts, website updates, page builds, event registration platforms, and more.
Ensure the resident website is user‑friendly and that content is informative, creative, and easy to read and understand.
Provide technical support and design to the Community Life Team, including HOA board meetings and board meeting preparations.
Actively participate in monthly team meetings; share best practice knowledge, collaboratively solve problems, serve as a mentor and leader, and be a highly engaged team member.
In collaboration with the Executive Director, direct the planning and implementation of a comprehensive community event strategy, including establishment of traditions and signature events aimed at collective experiences.
Proactively contribute to strategic visioning and the development and implementation of work plans for engagement program offerings including annual/monthly events and celebrations; social activities; community service; resident clubs; and lifelong learning and enrichment programs.
Analyze resident surveys and data to develop programming solutions for community needs and create programs aligned with resident data and interests.
Organize and report data for board reports based on MailChimp and Google Analytics.
Other tasks as assigned.
Attributes
Excellent verbal, written, and personal communication skills
Ability to think critically, reason, and make independent decisions
Take the initiative to keep the organization’s vision and values at the forefront of decision‑making and action
Skilled in effective and efficient organization, prioritization, follow‑up, and time management
Ability to foster a collaborative environment when serving both internal and external customers using a creative problem‑solving, win‑win approach
Willingness to embrace new technologies and teach others the skills you learn
Excellent troubleshooting skills
Conscientious and dependable work ethic
Attention to detail
Ability to balance multiple time‑sensitive projects at once
Ability to establish and convey a sense of purpose that aligns with Cohere’s values
Able to work independently as well as in a team environment
Outstanding customer service skills and instincts
Project enthusiastic, positive, and professional demeanor
Ability to demonstrate flexibility
Passion for people; ability to engage in authentic, meaningful ways
Creative, imaginative, and resourceful
Motivating, inspiring; brings out the best in team members
Knowledge and Minimum Qualifications
Minimum of 3 years’ experience in communications, marketing, journalism or related field
Experience with Associated Press (AP) Style writing preferred
Possession of a bachelor’s degree or applicable work experience in a related field preferred
Effective communication, motivation, cooperation, and conflict resolution required
Knowledge of community associations, community amenities and community governance a plus with a minimum of 1 year of community association management experience preferred
Experience with web‑based platforms including WordPress, Mailchimp, and Survey Monkey required
Comfortable with Adobe Creative Suite, including Photoshop, Illustrator, and Acrobat Pro required
Proficient in Microsoft products, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint required
Personal skills include leadership abilities, a positive outlook, self‑motivation, and problem‑solving
Work Environment and Physical Demands
Flexible schedule, including some evenings and weekends
Frequently lift and/or move up to 30 pounds and be on feet for extended periods
Maintain a casual‑professional appearance at all times and wear provided association‑branded apparel as requested by management
Job Type and Compensation Full‑time – Non‑exempt. Hours: Monday – Friday 9 a.m. to 5:30 p.m. and as required for meetings and events. Pay: $24.00 – $26.00 per hour.
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Equal Employment Opportunity Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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Scope (Responsibilities)
Lead communication initiatives and resident outreach activities, focusing on delivering the brand promises through targeted on‑the‑ground efforts.
Support the executive director by drafting messaging and materials that share the community’s values, vision, and philosophies, making staff and partners feel appreciated and aligned with a shared purpose.
Write copy using Associated Press Style and the Cohere voice that aligns with Mariposa’s unique brand, creating content that is compelling, motivating, and fosters pride in the community.
Produce eblasts that support the timely dissemination of operational and engagement information.
Manage the technical execution of digital communications, including eblasts, website updates, page builds, event registration platforms, and more.
Ensure the resident website is user‑friendly and that content is informative, creative, and easy to read and understand.
Provide technical support and design to the Community Life Team, including HOA board meetings and board meeting preparations.
Actively participate in monthly team meetings; share best practice knowledge, collaboratively solve problems, serve as a mentor and leader, and be a highly engaged team member.
In collaboration with the Executive Director, direct the planning and implementation of a comprehensive community event strategy, including establishment of traditions and signature events aimed at collective experiences.
Proactively contribute to strategic visioning and the development and implementation of work plans for engagement program offerings including annual/monthly events and celebrations; social activities; community service; resident clubs; and lifelong learning and enrichment programs.
Analyze resident surveys and data to develop programming solutions for community needs and create programs aligned with resident data and interests.
Organize and report data for board reports based on MailChimp and Google Analytics.
Other tasks as assigned.
Attributes
Excellent verbal, written, and personal communication skills
Ability to think critically, reason, and make independent decisions
Take the initiative to keep the organization’s vision and values at the forefront of decision‑making and action
Skilled in effective and efficient organization, prioritization, follow‑up, and time management
Ability to foster a collaborative environment when serving both internal and external customers using a creative problem‑solving, win‑win approach
Willingness to embrace new technologies and teach others the skills you learn
Excellent troubleshooting skills
Conscientious and dependable work ethic
Attention to detail
Ability to balance multiple time‑sensitive projects at once
Ability to establish and convey a sense of purpose that aligns with Cohere’s values
Able to work independently as well as in a team environment
Outstanding customer service skills and instincts
Project enthusiastic, positive, and professional demeanor
Ability to demonstrate flexibility
Passion for people; ability to engage in authentic, meaningful ways
Creative, imaginative, and resourceful
Motivating, inspiring; brings out the best in team members
Knowledge and Minimum Qualifications
Minimum of 3 years’ experience in communications, marketing, journalism or related field
Experience with Associated Press (AP) Style writing preferred
Possession of a bachelor’s degree or applicable work experience in a related field preferred
Effective communication, motivation, cooperation, and conflict resolution required
Knowledge of community associations, community amenities and community governance a plus with a minimum of 1 year of community association management experience preferred
Experience with web‑based platforms including WordPress, Mailchimp, and Survey Monkey required
Comfortable with Adobe Creative Suite, including Photoshop, Illustrator, and Acrobat Pro required
Proficient in Microsoft products, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint required
Personal skills include leadership abilities, a positive outlook, self‑motivation, and problem‑solving
Work Environment and Physical Demands
Flexible schedule, including some evenings and weekends
Frequently lift and/or move up to 30 pounds and be on feet for extended periods
Maintain a casual‑professional appearance at all times and wear provided association‑branded apparel as requested by management
Job Type and Compensation Full‑time – Non‑exempt. Hours: Monday – Friday 9 a.m. to 5:30 p.m. and as required for meetings and events. Pay: $24.00 – $26.00 per hour.
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Equal Employment Opportunity Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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