E-Commerce Manager
Lewis Marine Supply, Fort Lauderdale, FL, United States
Position Overview
We’re looking for a hands‑on, results‑driven Ecommerce Manager to oversee the day‑to‑day operations of our online store. This role is ideal for someone with a strong background in retail e‑commerce and digital marketing, who thrives in a fast‑paced environment and is passionate about delivering a seamless customer experience.
Responsibilities Website & Product Management
Maintain and update product listings, pricing, inventory, and promotions on WooCommerce.
Ensure product images and descriptions are accurate and compelling.
Digital Advertising & Analytics
Manage and optimize Google Ads campaigns to drive traffic and conversions.
Use Google Analytics to monitor performance and generate actionable insights.
Email Marketing
Plan, execute, and analyze email campaigns to engage customers and promote products.
Segment audiences and personalize messaging for maximum impact.
Graphic & Content Creation
Design and update promotional graphics, banners, and product visuals using Photoshop.
Collaborate on content strategy to support seasonal campaigns and product launches.
Customer Engagement & Support
Respond to customer inquiries, reviews, and feedback across platforms.
Resolve order issues including shipping, returns, and payment concerns.
Sales Reporting & Strategy
Track and report on e‑commerce sales metrics, campaign performance, and customer behavior.
Present insights and recommendations to stakeholders to inform business decisions.
Cross‑Functional Collaboration
Work closely with warehouse, customer service, and marketing teams to ensure smooth operations and fulfillment.
Qualifications
Proven experience in inside sales, cashier or customer service roles.
Strong communication and interpersonal skills, with the ability to build rapport and influence decisionmakers.
Results‑oriented mindset with a focus on achieving sales targets and delivering quality customer service.
Excellent organizational skills and attention to detail in managing sales pipelines and documentation.
Benefits
Lewis Marine Supply provides you and your eligible family members with a comprehensive and valuable benefits package, including medical, dental, and vision coverage, as well as company‑paid short‑term disability, long‑term disability, and life insurance. In addition, employees have access to a wide range of supplemental benefits, including a 401(k) plan with company matching.
Competitive pay based on experience.
Opportunities for advancement and career growth.
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Responsibilities Website & Product Management
Maintain and update product listings, pricing, inventory, and promotions on WooCommerce.
Ensure product images and descriptions are accurate and compelling.
Digital Advertising & Analytics
Manage and optimize Google Ads campaigns to drive traffic and conversions.
Use Google Analytics to monitor performance and generate actionable insights.
Email Marketing
Plan, execute, and analyze email campaigns to engage customers and promote products.
Segment audiences and personalize messaging for maximum impact.
Graphic & Content Creation
Design and update promotional graphics, banners, and product visuals using Photoshop.
Collaborate on content strategy to support seasonal campaigns and product launches.
Customer Engagement & Support
Respond to customer inquiries, reviews, and feedback across platforms.
Resolve order issues including shipping, returns, and payment concerns.
Sales Reporting & Strategy
Track and report on e‑commerce sales metrics, campaign performance, and customer behavior.
Present insights and recommendations to stakeholders to inform business decisions.
Cross‑Functional Collaboration
Work closely with warehouse, customer service, and marketing teams to ensure smooth operations and fulfillment.
Qualifications
Proven experience in inside sales, cashier or customer service roles.
Strong communication and interpersonal skills, with the ability to build rapport and influence decisionmakers.
Results‑oriented mindset with a focus on achieving sales targets and delivering quality customer service.
Excellent organizational skills and attention to detail in managing sales pipelines and documentation.
Benefits
Lewis Marine Supply provides you and your eligible family members with a comprehensive and valuable benefits package, including medical, dental, and vision coverage, as well as company‑paid short‑term disability, long‑term disability, and life insurance. In addition, employees have access to a wide range of supplemental benefits, including a 401(k) plan with company matching.
Competitive pay based on experience.
Opportunities for advancement and career growth.
#J-18808-Ljbffr