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Account Manager

Mosai, Jacksonville, FL, United States


About Mosai Mosai™ is the intelligent care coordination platform that brings together fragmented pieces of healthcare into a clear, connected picture. Like a mosaic, our platform unites data, people, and processes so providers can make better decisions, coordinate care in real time, and deliver improved outcomes. With Mosai, home-based care organizations can thrive in value-based care while giving every patient the right care, in the right place, at the right time. Learn more at https://www.mosai.com/

Position Summary The Account Manager owns a high-volume portfolio and is responsible for renewals, retention, and expansion through efficient, repeatable motions.

Job Duties

Manage renewals and expansion across portfolio of Small and Medium‑Sized Business (SMB) accounts

Drive cross‑sell opportunities across Mosai solutions

Proactively prospect and build pipeline within existing Mosai accounts

Monitor adoption and identify risk and expansion signals

Maintain accurate forecasts and pipeline

Develop and execute account plans and growth strategy

Maintain and expand executive relationships

Partner closely with Customer Success to align on value and adoption

Coordinate with internal roles as needed

All other job‑related duties as assigned

Minimum Requirements

3‑7+ years in account management or sales in SaaS, healthcare technology, or related industries

Experience managing high‑volume account portfolios

Strong organizational and prioritization skills

Experience selling into home‑based healthcare, the broader healthcare industry, or health technology organizations is strongly preferred

Strong financial and value‑based selling skills

Strong communication skills

Consistent quota attainment

Work Environment

This role is preferred to be based in Nashville or Jacksonville, near Mosai's offices, though remote candidates will be considered. Quarterly travel is required for sales team meetings and trainings.

Travel required to clients, conferences, and prospects as needed.

Physical Demands of Our Work Environment

This position uses a computer and other office equipment as needed to perform duties. The in‑office noise level in the work environment is typical of that of an office. Frequent interruptions may be encountered throughout the workday.

The employee is required to either stand or sit, talk and hear frequently, and use repetitive keying or hand motions.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mosai is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you are unable to submit an application because of an incompatible assistive technology or disability, please contact us at careers@mosai.com. We will make every effort to respond to your request for disability assistance as soon as possible.

Mosai is an E‑verify employer. Your eligibility to work in the United States will be verified through the E‑verify system if you apply and are selected for a position.

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