Customer Service & Order Processing Specialist
Pacific Advisory Service, Lexington, KY, United States
Customer Service & Order Processing Specialist
A leading distributor of factory automation components is seeking a Customer Service & Order Processing Specialist to join our Lexington branch. This entry-level role supports customer service, order processing, and ERP operations while building a strong foundation for career growth. Key Responsibilities Process customer orders and prepare quotes using the ERP system Communicate with customers via email and provide timely support Source and procure parts based on customer requirements Track orders and coordinate with vendors, logistics, and internal teams Maintain accurate records of orders, quotes, and customer data Assist in resolving routine order and shipment issues This role offers a clear path to advancement into an Inside Sales position based on performance and development. Strong attention to detail and willingness to learn Excellent communication and customer service skills Basic computer skills (Microsoft Office, ERP systems) Ability to multitask in a fast-paced environment Team-oriented with a professional attitude
A leading distributor of factory automation components is seeking a Customer Service & Order Processing Specialist to join our Lexington branch. This entry-level role supports customer service, order processing, and ERP operations while building a strong foundation for career growth. Key Responsibilities Process customer orders and prepare quotes using the ERP system Communicate with customers via email and provide timely support Source and procure parts based on customer requirements Track orders and coordinate with vendors, logistics, and internal teams Maintain accurate records of orders, quotes, and customer data Assist in resolving routine order and shipment issues This role offers a clear path to advancement into an Inside Sales position based on performance and development. Strong attention to detail and willingness to learn Excellent communication and customer service skills Basic computer skills (Microsoft Office, ERP systems) Ability to multitask in a fast-paced environment Team-oriented with a professional attitude