Associate Director of Admissions, Student Services, Carl H. Lindner College of B
University of Cincinnati, Cincinnati, OH, United States
Job Overview
Assist in the direction of undergraduate and graduate admissions operations with primary responsibility for day-to-day execution, process consistency, and operational effectiveness across the enrollment lifecycle. This role leverages Slate CRM and data-informed practices to manage application workflows, support recruitment initiatives, and ensure a responsive, efficient, and applicant-centered admissions experience aligned with enrollment goals. This position will have the option of a hybrid work schedule (3 days in the office/2 days work from home) for those with a residence within OH/IN/KY following 90 days of training. Residence must be in the tri-state area within reasonable distance to UC Main Campus to have ability to report to campus as required. Remote work arrangements are subject to change in accordance with university policies. Essential Functions
Assist in the direction of admissions operations with responsibility for day-to-day management of undergraduate and graduate recruitment and application processes, including oversight of workflows, communications, and application review within Slate CRM, with a focus on efficiency, consistency, and applicant experience. Monitor progress across the enrollment funnel and implement process improvements to support enrollment targets. Recommend and implement operational standards, processes, and service enhancements across undergraduate and graduate admissions to improve efficiency, consistency, and responsiveness. Identify and address workflow gaps, bottlenecks, and areas for improvement using Slate and other available data sources. Serve as a key liaison with academic programs, faculty, and central enrollment partners to ensure alignment of recruitment strategies, admissions processes, and communication plans across undergraduate and graduate populations. Support coordinated execution of initiatives and ensure admissions practices reflect program priorities and requirements. Attend meetings on behalf of the Director and consult on operational decisions impacting admissions. Provide guidance on policy interpretation and process application; may serve in a leadership capacity in the Director's absence, as needed. Supervise and support admissions staff, including hiring, onboarding, training, and performance management. Establish clear expectations, accountability measures, and consistent operational practices, while supporting staff development and engagement. Utilize Slate and institutional data to monitor application volume, processing timelines, and conversion activity across undergraduate and graduate pipelines. Compile and interpret data for internal and external reporting; use insights to inform operational decisions, improve processes, and support recruitment and enrollment strategies. Required Education
Bachelor\'s Degree Required Experience
Five (5) years of experience in admissions. Previous supervisory experience. Some positions may require specialized experience. Additional Qualifications Considered
Master\'s Degree. Experience with Slate or other CRM software. Physical Requirements/Work Environment
Office environment; no specific unusual physical or environmental demands. Compensation and Benefits
UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include: Salary/Hourly Pay Rate Information: $68,000 - $70,000 Comprehensive Tuition Remission: UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans: As a UC employee, you won\'t contribute to Social Security (except Medicare). Instead, you\'ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance: UC prioritizes work-life balance with a generous time-off policy, including vacation and sick time, 11 paid holidays and additional end-of-year paid time off (Winter Season Days), and 6 weeks of paid parental leave for new parents. Additional Benefits Include: Competitive salary based on experience; Comprehensive health coverage (medical, dental, vision, prescription); Flexible spending accounts & wellness programs; Professional development & mentorship opportunities. To learn more about why UC is a great place to work, please visit our Careers Page. UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents. Equal Opportunity Employer.
Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 102078
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Assist in the direction of undergraduate and graduate admissions operations with primary responsibility for day-to-day execution, process consistency, and operational effectiveness across the enrollment lifecycle. This role leverages Slate CRM and data-informed practices to manage application workflows, support recruitment initiatives, and ensure a responsive, efficient, and applicant-centered admissions experience aligned with enrollment goals. This position will have the option of a hybrid work schedule (3 days in the office/2 days work from home) for those with a residence within OH/IN/KY following 90 days of training. Residence must be in the tri-state area within reasonable distance to UC Main Campus to have ability to report to campus as required. Remote work arrangements are subject to change in accordance with university policies. Essential Functions
Assist in the direction of admissions operations with responsibility for day-to-day management of undergraduate and graduate recruitment and application processes, including oversight of workflows, communications, and application review within Slate CRM, with a focus on efficiency, consistency, and applicant experience. Monitor progress across the enrollment funnel and implement process improvements to support enrollment targets. Recommend and implement operational standards, processes, and service enhancements across undergraduate and graduate admissions to improve efficiency, consistency, and responsiveness. Identify and address workflow gaps, bottlenecks, and areas for improvement using Slate and other available data sources. Serve as a key liaison with academic programs, faculty, and central enrollment partners to ensure alignment of recruitment strategies, admissions processes, and communication plans across undergraduate and graduate populations. Support coordinated execution of initiatives and ensure admissions practices reflect program priorities and requirements. Attend meetings on behalf of the Director and consult on operational decisions impacting admissions. Provide guidance on policy interpretation and process application; may serve in a leadership capacity in the Director's absence, as needed. Supervise and support admissions staff, including hiring, onboarding, training, and performance management. Establish clear expectations, accountability measures, and consistent operational practices, while supporting staff development and engagement. Utilize Slate and institutional data to monitor application volume, processing timelines, and conversion activity across undergraduate and graduate pipelines. Compile and interpret data for internal and external reporting; use insights to inform operational decisions, improve processes, and support recruitment and enrollment strategies. Required Education
Bachelor\'s Degree Required Experience
Five (5) years of experience in admissions. Previous supervisory experience. Some positions may require specialized experience. Additional Qualifications Considered
Master\'s Degree. Experience with Slate or other CRM software. Physical Requirements/Work Environment
Office environment; no specific unusual physical or environmental demands. Compensation and Benefits
UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include: Salary/Hourly Pay Rate Information: $68,000 - $70,000 Comprehensive Tuition Remission: UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans: As a UC employee, you won\'t contribute to Social Security (except Medicare). Instead, you\'ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. Real Work-Life Balance: UC prioritizes work-life balance with a generous time-off policy, including vacation and sick time, 11 paid holidays and additional end-of-year paid time off (Winter Season Days), and 6 weeks of paid parental leave for new parents. Additional Benefits Include: Competitive salary based on experience; Comprehensive health coverage (medical, dental, vision, prescription); Flexible spending accounts & wellness programs; Professional development & mentorship opportunities. To learn more about why UC is a great place to work, please visit our Careers Page. UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents. Equal Opportunity Employer.
Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. REQ: 102078
#J-18808-Ljbffr