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Disability Representative

Hispanic Alliance for Career Enhancement, Eden Prairie, MN, United States


Disability Representative All candidates must live near our Center of Excellence in Eden Prairie, MN: 11000 Prairie Lakes Dr, Eden Prairie, MN 55344.

What we offer:

A stable, consistent work environment—both in-office and virtual.

A comprehensive training program to help you support employees and customers from some of the world's most respected brands.

A dedicated mentor and manager to guide you every step of your career journey.

Career development and promotional opportunities as you take on new responsibilities.

A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being.

Primary Purpose of the Role To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers' compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.

Ideal Candidate We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic, and solution-focused.

Essential Responsibilities

Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.

Determines benefits due, makes timely claims payments and adjustments for workers' compensation, Social Security Disability Income (SSDI), and other disability offsets.

Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.

Qualifications

Education & Licensing: High school diploma or GED required.

Skills: Strong oral and written communication, computer literate—including Microsoft Office, organizational skills required.

PC literate, including Microsoft Office products, Windows environment.

Must meet minimum typing requirements.

Experience: Clerical or customer service experience or equivalent combination of education and experience preferred.

Taking Care of You

Entry-level colleagues are offered a world-class training program with a comprehensive curriculum.

An assigned mentor and manager that will support and guide you on your career journey.

Career development and promotional growth opportunities.

A diverse and comprehensive benefits offering including medical, dental, vision, 401K, PTO and more.

Work Environment Requirements

Physical:

Computer keyboarding.

Auditory/Visual:

Hearing, vision and talking.

Mental:

Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (19.50 - 21.82). A comprehensive benefits package is offered including medical, dental, vision, 401K, matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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