Executive Director
Chick-fil-A, Glenview, IL, United States
Executive Director (Senior Restaurant Leader)
The Executive Director is the senior-most leader inside the restaurant, responsible for translating the Operator's vision into daily execution, leadership development, and business results. This role oversees all Directors, Managers, and operations (Front of House and Back of House) and is accountable for building a high-performance culture, driving profitability, and ensuring a consistently remarkable guest experience. Vision: People First, Community Always. Core Responsibilities
Lead and oversee daily restaurant operations Develop and coach Directors, Managers, and future leaders Drive sales growth, labor efficiency, and cost control Ensure operational excellence and system consistency Champion guest experience and hospitality standards Partner with Owner/Operator on strategy and execution Compensation & KPI Bonus Structure
Base Salary: $80,000 $95,000+ Performance Bonus (Quarterly & Annual): $ Labor Efficiency (30%) Target: 19%21% At/Below Target: 100% +1%: 75% | +2%: 50% | +3%+: 0% Customer Experience (30%) Top Tier: 100% Meets Standard: 75% Below: 50% | Poor: 0% Sales Growth (25%) 8%+: 100% 57%: 75% 34%: 50% |
Leadership Development (15%) Retention + internal promotions tied to payout Total Bonus Potential: $5,000 $10,000+/yr Qualifications
5+ years leadership experience Proven ability to lead leaders Strong business acumen High emotional intelligence Servant leadership mindset Schedule
MondaySaturday availability 4555 hours per week Mix of opening, closing, and peak shifts At Chick-fil-A Golf Mill, we are building a high-performance, people-first culture focused on growth, leadership development, and community impact. This role is designed for a leader who wants to make a lasting impact and grow into future senior leadership or Owner/Operator opportunities.
The Executive Director is the senior-most leader inside the restaurant, responsible for translating the Operator's vision into daily execution, leadership development, and business results. This role oversees all Directors, Managers, and operations (Front of House and Back of House) and is accountable for building a high-performance culture, driving profitability, and ensuring a consistently remarkable guest experience. Vision: People First, Community Always. Core Responsibilities
Lead and oversee daily restaurant operations Develop and coach Directors, Managers, and future leaders Drive sales growth, labor efficiency, and cost control Ensure operational excellence and system consistency Champion guest experience and hospitality standards Partner with Owner/Operator on strategy and execution Compensation & KPI Bonus Structure
Base Salary: $80,000 $95,000+ Performance Bonus (Quarterly & Annual): $ Labor Efficiency (30%) Target: 19%21% At/Below Target: 100% +1%: 75% | +2%: 50% | +3%+: 0% Customer Experience (30%) Top Tier: 100% Meets Standard: 75% Below: 50% | Poor: 0% Sales Growth (25%) 8%+: 100% 57%: 75% 34%: 50% |
Leadership Development (15%) Retention + internal promotions tied to payout Total Bonus Potential: $5,000 $10,000+/yr Qualifications
5+ years leadership experience Proven ability to lead leaders Strong business acumen High emotional intelligence Servant leadership mindset Schedule
MondaySaturday availability 4555 hours per week Mix of opening, closing, and peak shifts At Chick-fil-A Golf Mill, we are building a high-performance, people-first culture focused on growth, leadership development, and community impact. This role is designed for a leader who wants to make a lasting impact and grow into future senior leadership or Owner/Operator opportunities.