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Remote Customer Service Representative

TEKsystems, Hattiesburg, MS, United States


Job Summary Customer Service Representative

100% Remote – Equipment Provided

Pay Rate: $15/hr

Schedules: Monday – Sunday, 6am – 10pm CST

Anticipated Start Date: May 4th, 2026 – 6‑Month Contract

Responsibilities

Interact with customers to schedule pest and rodent inspections.

Take inbound calls and place outbound calls to confirm appointments.

Schedule technicians for inspections; all states require inspection prior to service.

Handle 80–100 calls per day.

Recommend products based on customer needs and interests.

Demonstrate products, explain features, and solicit orders from regular and prospective customers.

Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

Provide customers with product samples and catalogs.

Qualifications

High school diploma or GED preferred.

At least 2+ years of customer service or call center experience.

Sales experience or objection‑handling experience is a plus.

Must have no missed time during the first 4 weeks.

Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital coverage

401(k) – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Equal Opportunity Statement The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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