Remote Customer Service Representative
TEKsystems, Jackson, MI, United States
Customer Service Representative
100% Remote – Equipment Provided
Pay Rate:
$15/hr
Schedules:
Range Monday-Sunday between 6am - 10pm CST
Anticipated Start Date:
May 4th 2026 – 6 Month Contract
Responsibilities
Interact with customers in response to scheduling pest and rodent inspections.
Take inbound calls and place outbound calls to follow up with customers on appointment scheduling, scoring on percentage of leads per call and booking the next appointment for a tech to come out for an inspection.
Handle 80–100 calls per day.
Recommend products to customers based on needs and interests.
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Provide customers with product samples and catalogs.
Skills
Customer service
Call center
Retention representative
Escalation calls
Qualifications
High school diploma or GED preferred.
2+ years customer service / call center related experience required.
Must have at least 2+ years of call center experience (sales experience is nice to have for overcoming objections with scheduling inspections).
Cannot miss any time in the first 4 weeks.
Job Type & Location Contract position based out of Jackson, MI.
Pay and Benefits The pay range for this position is $15.00 - $15.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Benefits may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
Workplace Type Fully remote position.
Application Deadline Anticipated to close on Apr 17, 2026.
Equal Opportunity Employer TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Pay Rate:
$15/hr
Schedules:
Range Monday-Sunday between 6am - 10pm CST
Anticipated Start Date:
May 4th 2026 – 6 Month Contract
Responsibilities
Interact with customers in response to scheduling pest and rodent inspections.
Take inbound calls and place outbound calls to follow up with customers on appointment scheduling, scoring on percentage of leads per call and booking the next appointment for a tech to come out for an inspection.
Handle 80–100 calls per day.
Recommend products to customers based on needs and interests.
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Provide customers with product samples and catalogs.
Skills
Customer service
Call center
Retention representative
Escalation calls
Qualifications
High school diploma or GED preferred.
2+ years customer service / call center related experience required.
Must have at least 2+ years of call center experience (sales experience is nice to have for overcoming objections with scheduling inspections).
Cannot miss any time in the first 4 weeks.
Job Type & Location Contract position based out of Jackson, MI.
Pay and Benefits The pay range for this position is $15.00 - $15.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Benefits may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
Workplace Type Fully remote position.
Application Deadline Anticipated to close on Apr 17, 2026.
Equal Opportunity Employer TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
#J-18808-Ljbffr