Manager, Partner Sales
Zendesk, Austin, TX, United States
Job Description
Location:
Austin, Texas, United States of America
Requisition ID:
R34377
Position Type:
Full time
Role Overview:
The Senior Alliance Manager, AWS, will own and drive the strategic partnership with AWS to maximize co-sell motions and create joint value propositions that accelerate business growth. This role requires deep experience in managing collaboration with AWS teams, navigating the AWS Marketplace, and supporting comprehensive co-selling initiatives, including integrations and joint go-to-market efforts with Zendesk and AWS.
Key Responsibilities
Develop and execute a strategic alliance plan with AWS to drive revenue growth through co-selling activities.
Collaborate closely with AWS business development, sales, marketing, and technical teams to identify and prioritize co-selling opportunities.
Lead joint value creation initiatives that highlight the combined solution benefits with AWS and Zendesk, fostering strong customer engagements and adoption.
Drive alignment across internal teams (sales, marketing, product management, and support) to ensure consistent and compelling messaging on the AWS partnership.
Support end-to-end co-sell motions including lead sharing, opportunity management, deal registration, joint account planning, and pipeline development.
Monitor AWS partnership KPIs and business metrics, providing regular reporting and insights to senior leadership to steer alliance performance.
Act as a trusted advisor to AWS stakeholders and internal teams, providing market feedback, competitive intelligence, and partner enablement resources.
Facilitate workshops, trainings, and executive briefings to foster collaboration and accelerate joint customer wins.
Qualifications
7+ years of experience in alliance management, partner management, or business development with a focus on AWS cloud ecosystems.
Proven track record in co-selling with AWS and managing partnerships in a cloud marketplace environment.
Strong understanding of AWS Marketplace operations, listing optimization, and partner-led sales motions.
Experience working with SaaS platforms like Zendesk and integrating their co-sell motions with AWS partnerships.
Exceptional interpersonal and communication skills with the ability to influence cross-functional teams and external partners.
Demonstrated ability to translate technical solutions into business value and articulate joint value propositions effectively.
Strategic thinker with strong analytical and problem-solving abilities.
Ability to travel as needed to meet partners and customers.
Compensation The US annualized OTE range for this position is $191,000.00-$287,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives.
Work Arrangement Hybrid: The role requires attendance at the local office part of the week, with flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please review applicable regulations.
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Austin, Texas, United States of America
Requisition ID:
R34377
Position Type:
Full time
Role Overview:
The Senior Alliance Manager, AWS, will own and drive the strategic partnership with AWS to maximize co-sell motions and create joint value propositions that accelerate business growth. This role requires deep experience in managing collaboration with AWS teams, navigating the AWS Marketplace, and supporting comprehensive co-selling initiatives, including integrations and joint go-to-market efforts with Zendesk and AWS.
Key Responsibilities
Develop and execute a strategic alliance plan with AWS to drive revenue growth through co-selling activities.
Collaborate closely with AWS business development, sales, marketing, and technical teams to identify and prioritize co-selling opportunities.
Lead joint value creation initiatives that highlight the combined solution benefits with AWS and Zendesk, fostering strong customer engagements and adoption.
Drive alignment across internal teams (sales, marketing, product management, and support) to ensure consistent and compelling messaging on the AWS partnership.
Support end-to-end co-sell motions including lead sharing, opportunity management, deal registration, joint account planning, and pipeline development.
Monitor AWS partnership KPIs and business metrics, providing regular reporting and insights to senior leadership to steer alliance performance.
Act as a trusted advisor to AWS stakeholders and internal teams, providing market feedback, competitive intelligence, and partner enablement resources.
Facilitate workshops, trainings, and executive briefings to foster collaboration and accelerate joint customer wins.
Qualifications
7+ years of experience in alliance management, partner management, or business development with a focus on AWS cloud ecosystems.
Proven track record in co-selling with AWS and managing partnerships in a cloud marketplace environment.
Strong understanding of AWS Marketplace operations, listing optimization, and partner-led sales motions.
Experience working with SaaS platforms like Zendesk and integrating their co-sell motions with AWS partnerships.
Exceptional interpersonal and communication skills with the ability to influence cross-functional teams and external partners.
Demonstrated ability to translate technical solutions into business value and articulate joint value propositions effectively.
Strategic thinker with strong analytical and problem-solving abilities.
Ability to travel as needed to meet partners and customers.
Compensation The US annualized OTE range for this position is $191,000.00-$287,000.00 with a pay mix of 60/40 (base/commission). This position may also be eligible for bonus, benefits, or related incentives.
Work Arrangement Hybrid: The role requires attendance at the local office part of the week, with flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please review applicable regulations.
#J-18808-Ljbffr