Director Fraud Solutions Delivery
Ally, Tallahassee, FL, United States
General Information
Ref #21919
Remote? No
Opportunity In office role with hybrid schedule. Ally work locations Charlotte NC, Fort Washington PA, Jacksonville FL, or Lewisville TX. At this time, Ally will not sponsor a new applicant for employment authorization for this position.
Role Summary The Director of Fraud Solutions Delivery is responsible for the end to end delivery of fraud technology initiatives across platforms, channels and products to translate fraud capabilities to requirements for scalable technical solutions. This role operates at the intersection of Fraud Strategy, Technology, Product, Operations, Compliance and Data Science, driving modernization and ensuring fraud platforms support growth, regulatory compliance and loss mitigation. The role ensures fraud capabilities (prevention, monitoring and controls) are delivered in time, within scope and aligned to the risk strategy, regulatory expectations and business objectives.
The Work Itself
Support delivery of fraud solutions across all channels
Own roadmap execution for fraud technology enhancements
Translate fraud strategy capabilities to robust business requirements aligning with expected outcomes of fraud loss avoidance, false positive optimization, reduced manual review volumes, and improved customer experience.
Influence enterprise architecture decisions impacting fraud controls
Serve as escalation point for fraud technology delivery issues and communicating risks and watch items to senior leadership.
Recommend appropriate controls which will maximize ROI.
Collaborating with Fraud Strategy on vendor capabilities and engaging vendors in RFPs and assisting with contracting as needed.
Partnering with cross functional teams to ensure new products and services are deployed safely, with the appropriate fraud controls.
Ensuring fraud capabilities support new product launches and channel expansions
Identification of operational impacts related to deployment of new products, services and fraud technologies.
Driving operational efficiency through deployment of fraud technology.
Required Qualifications
9+ years of relevant experience or equivalent combination of education and experience
High school Diploma or GED equivalent
Preferred Qualifications
Minimum of 7 years in fraud prevention experience, with at least 2 years in Fraud Technology delivery.
Bachelor’s degree preferred.
Deep knowledge of bank products and payments.
Experience working with Agile and Waterfall delivery methodologies.
Experience implementing fraud technology and a deep understanding of necessary fraud control environment, with a focus on authentication related controls.
Ability to translate fraud risk into technical requirements.
Great communication and engagement style, willing to partner with cross functional teams in and out of fraud organization.
Solid understanding of applicable banking regulations and network operating rules, to include but not limited to Regulation E, Regulation CC, FCRA, NACHA, Zelle, and Mastercard.
Benefits
Competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
Industry‑leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement.
Flexible health and insurance options including dental and vision, pre‑tax Health Savings Account with employer contributions and a total well‑being program.
Adoption, surrogacy, and fertility support as well as parental and caregiver leave, backup child and adult/elder day care program and childcare discounts.
Other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Equal Opportunity Statement Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
COVID-19 Vaccination Requirement Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
Accommodation We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range Emerging: $125000
Experienced: $157500
Expert: $190000
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Remote? No
Opportunity In office role with hybrid schedule. Ally work locations Charlotte NC, Fort Washington PA, Jacksonville FL, or Lewisville TX. At this time, Ally will not sponsor a new applicant for employment authorization for this position.
Role Summary The Director of Fraud Solutions Delivery is responsible for the end to end delivery of fraud technology initiatives across platforms, channels and products to translate fraud capabilities to requirements for scalable technical solutions. This role operates at the intersection of Fraud Strategy, Technology, Product, Operations, Compliance and Data Science, driving modernization and ensuring fraud platforms support growth, regulatory compliance and loss mitigation. The role ensures fraud capabilities (prevention, monitoring and controls) are delivered in time, within scope and aligned to the risk strategy, regulatory expectations and business objectives.
The Work Itself
Support delivery of fraud solutions across all channels
Own roadmap execution for fraud technology enhancements
Translate fraud strategy capabilities to robust business requirements aligning with expected outcomes of fraud loss avoidance, false positive optimization, reduced manual review volumes, and improved customer experience.
Influence enterprise architecture decisions impacting fraud controls
Serve as escalation point for fraud technology delivery issues and communicating risks and watch items to senior leadership.
Recommend appropriate controls which will maximize ROI.
Collaborating with Fraud Strategy on vendor capabilities and engaging vendors in RFPs and assisting with contracting as needed.
Partnering with cross functional teams to ensure new products and services are deployed safely, with the appropriate fraud controls.
Ensuring fraud capabilities support new product launches and channel expansions
Identification of operational impacts related to deployment of new products, services and fraud technologies.
Driving operational efficiency through deployment of fraud technology.
Required Qualifications
9+ years of relevant experience or equivalent combination of education and experience
High school Diploma or GED equivalent
Preferred Qualifications
Minimum of 7 years in fraud prevention experience, with at least 2 years in Fraud Technology delivery.
Bachelor’s degree preferred.
Deep knowledge of bank products and payments.
Experience working with Agile and Waterfall delivery methodologies.
Experience implementing fraud technology and a deep understanding of necessary fraud control environment, with a focus on authentication related controls.
Ability to translate fraud risk into technical requirements.
Great communication and engagement style, willing to partner with cross functional teams in and out of fraud organization.
Solid understanding of applicable banking regulations and network operating rules, to include but not limited to Regulation E, Regulation CC, FCRA, NACHA, Zelle, and Mastercard.
Benefits
Competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
Industry‑leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement.
Flexible health and insurance options including dental and vision, pre‑tax Health Savings Account with employer contributions and a total well‑being program.
Adoption, surrogacy, and fertility support as well as parental and caregiver leave, backup child and adult/elder day care program and childcare discounts.
Other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Equal Opportunity Statement Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
COVID-19 Vaccination Requirement Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
Accommodation We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range Emerging: $125000
Experienced: $157500
Expert: $190000
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