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Director of QA and Staff Development (Must hold RN License)

Augustwilmington, Wilmington, NC, United States


Director of Quality Assurance & Staff Development Full-Time | Exempt | Leadership Role

We are seeking an experienced and detail-oriented Director of Quality Assurance & Staff Development to lead the facility’s Quality Assessment and Assurance (QAA/QAPI) program and oversee staff education and development. This role is critical to regulatory compliance, survey readiness, risk reduction, and continuous improvement across all departments.

This position is ideal for a healthcare leader who is analytical, organized, and committed to building strong systems and well-trained teams.

Responsibilities

Plan, develop, and direct the facility’s Quality Assurance and Performance Improvement (QAPI) program

Chair and lead the Quality Assessment & Assurance Committee

Track, analyze, and trend quality indicators, audits, incidents, and outcomes

Develop and implement corrective action plans for identified deficiencies

Support survey readiness, surveys, and plans of correction

Coordinate and oversee staff education, orientation, and ongoing in-service training

Maintain training records and compliance documentation

Partner with leadership to identify risk areas and improvement opportunities

Assist with policy review, regulatory updates, and compliance monitoring

Participate in facility surveys, audits, and inspections

Prepare and present written and verbal quality reports to Administration

Qualifications

Licensed RN preferred or equivalent healthcare leadership experience

Prior quality assurance, staff development, or regulatory experience preferred

Strong knowledge of long-term care regulations and survey processes

Excellent analytical, organizational, and documentation skills

Ability to lead committees, training programs, and performance improvement initiatives

Strong communication skills and attention to detail

Physical Requirements

Office and facility-based work

Standing, walking, and moving throughout the facility as needed

Exposure to clinical environments and healthcare settings

Reasonable accommodations may be provided.

Why Join Us

Leadership role focused on quality, safety, and compliance

Opportunity to drive measurable improvements in care outcomes

Collaborative leadership environment

Purpose-driven work with organizational impact

Apply today to help lead quality improvement, staff development, and regulatory excellence.

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