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Director of QA and Staff Development (Must hold RN License)

Augustwilmington, Wilmington, NC, United States


Director of Quality Assurance & Staff Development

Full-Time | Exempt | Leadership Role

We are seeking an experienced and detail-oriented Director of Quality Assurance & Staff Development to lead the facility’s Quality Assessment and Assurance (QAA/QAPI) program and oversee staff education and development. This role is critical to regulatory compliance, survey readiness, risk reduction, and continuous improvement across all departments.

This position is ideal for a healthcare leader who is analytical, organized, and committed to building strong systems and well-trained teams.

Responsibilities

  • Plan, develop, and direct the facility’s Quality Assurance and Performance Improvement (QAPI) program
  • Chair and lead the Quality Assessment & Assurance Committee
  • Track, analyze, and trend quality indicators, audits, incidents, and outcomes
  • Develop and implement corrective action plans for identified deficiencies
  • Support survey readiness, surveys, and plans of correction
  • Coordinate and oversee staff education, orientation, and ongoing in-service training
  • Maintain training records and compliance documentation
  • Partner with leadership to identify risk areas and improvement opportunities
  • Assist with policy review, regulatory updates, and compliance monitoring
  • Participate in facility surveys, audits, and inspections
  • Prepare and present written and verbal quality reports to Administration

Qualifications

  • Licensed RN preferred or equivalent healthcare leadership experience
  • Prior quality assurance, staff development, or regulatory experience preferred
  • Strong knowledge of long-term care regulations and survey processes
  • Excellent analytical, organizational, and documentation skills
  • Ability to lead committees, training programs, and performance improvement initiatives
  • Strong communication skills and attention to detail

Physical Requirements

  • Office and facility-based work
  • Standing, walking, and moving throughout the facility as needed
  • Exposure to clinical environments and healthcare settings
  • Reasonable accommodations may be provided.

Why Join Us

  • Leadership role focused on quality, safety, and compliance
  • Opportunity to drive measurable improvements in care outcomes
  • Collaborative leadership environment
  • Purpose-driven work with organizational impact

Apply today to help lead quality improvement, staff development, and regulatory excellence.

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