Account Executive (Technology Services)

Position Title: Account Executive (Technology Services)

Role Type: Hybrid (Altamonte Springs), min. 3 days in the office with occasional travel

Employment Type: Full-time

Compensation: 100-150k (On-track Earnings or OTE) Annual

We are seeking a driven and versatile Account Executive to own the full client lifecycle, from prospecting and discovery through proposal development, deal execution, and ongoing account coordination. This role goes beyond a traditional sales position, combining business development, sales process ownership, and a strategic mind to ensure a seamless client experience and strong revenue outcomes.

The ideal candidate is both strategic and hands-on, comfortable building relationships, managing complex deals, and supporting the operational processes that bring those deals to life.

Key Responsibilities:

Business Development & Pipeline Growth:

Identify, prospect, and qualify new business opportunities through targeted outreach, networking, and market research

Build and maintain a strong pipeline of prospective clients

Analyze market trends, customer needs, and competitive positioning to refine outreach strategies

Collaborate with marketing/leadership on campaign strategy and outbound sequencing to drive lead generation

Represent ProVal at MSP industry events and conferences

Sales Execution:

Lead discovery conversations to understand client goals, challenges, and requirements

Own the full sales cycle from initial engagement through close - discovery, solution design, proposal development, and SOW creation

Coordinate with internal subject matter experts (SMEs) to design effective client solutions

Manage follow-ups, negotiations, and deal progression to ensure timely closure

Support contract compliance and renewal processes

Client Ownership:

Serve as the primary relationship owner for a portfolio of strategic accounts

Drive retention, expansion, and renewal conversations

Act as the voice of the client internally to influence delivery and product roadmap

Performance Tracking & Process Improvement:

Track and manage pipeline activity, conversion rates, and revenue performance

Provide regular updates and reporting on sales progress and forecasts

Identify inefficiencies in the sales and operational process and recommend improvements

Leverage CRM tools, automation, and AI to improve productivity and pipeline visibility

What We're Looking For:

5+ years in B2B technology sales, ideally in the MSP, IT services, or managed services space

Proven track record closing mid-market and enterprise deals

Hands-on HubSpot experience (Sales Hub - sequences, pipelines, reporting)

Comfortable on a conference floor, on a Zoom call, and in a boardroom

Strong proposal and SOW development skills

Self-directed - you don't need a playbook handed to you

About ProVal Technologies

ProVal is a leading technology consulting firm that empowers Managed Service Providers (MSPs) through smart strategies, operational support, and execution. With teams in the U.S. and India, we deliver high-impact solutions across technical and business functions. Our culture values initiative, ownership, and collaboration. Our Core Values: Passion, Innovation, Growth, Execution, and Integrity.

Why ProVal?

At Proval we have one of the most unique teams around! Our team has experience in several RMM platforms, including ConnectWise Automate and Kaseya VSA, as well as extensive PSA, Backup, and NOC administration experience. As a new team member, you will have the chance to collaborate with your team to innovate new ideas as you grow within the company!

We offer a benefits package that includes self-managed PTO (where there is no cap to the hours of PTO you can take per year), medical, dental, and more. We also believe that work/life balance is important, so our hours are Monday through Friday, eight to five, with no on-call expectations!

At ProVal we like to have fun, learn from each other, and help each other grown. We pride ourselves on a positive and enjoyable company culture.

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