Financial Crimes Fraud Specialist
Regions Bank, Birmingham, AL, United States
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career—a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Job Description At Regions, the Financial Crimes Fraud Specialist monitors fraud prevention reports and/or reviews and resolves claims to address potentially fraudulent activity and reduce possible losses.
Primary Responsibilities
Researches and analyzes potentially fraudulent activity related to customer accounts or other bank products
Identifies valid and fraudulent charges, sets up fraud files, uses multiple research techniques to resolve issues, reconciles and summarizes fraud losses and communicates with customers to notify of inquiry and problem resolution
Analyzes suspicious activity on customers’ accounts and researches history for customer activity
Contacts account officer(s) to assist in verification of items
Maintains company fraud database records
Responds to emails, phone calls and voicemails from branches and account officers
Completes database for Suspicious Activity Report (SAR) referrals
Works under general supervision following established guidelines and procedures
Monitors fraud prevention reports and ensures appropriate steps are taken to reduce possible losses
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
Requirements
High School Diploma or GED
Preferences
Bachelor's degree in a related field
One (1) year of related work experience
Skills And Competencies
Ability to learn additional systems as needed
Ability to work independently with minimal instruction
Efficient in handling and dealing with peak work volumes
Proficiency with Microsoft Office Suite
Strong organizational, analytical and judgment skills
Highly Preferred Skills
Exposure to or a basic understanding of fraud claims or banking loss prevention
Previous experience conducting customer account analysis or transactional reviews
Strong analytical and sound judgment skills
Strong verbal and written communication skills
This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.
Position Details This position is intended to be onsite, now or in the near future in Birmingham, AL. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in‑office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense.
Position Type Full time
Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
Minimum: $37,750.00 USD
Median: $44,940.00 USD
Incentive Pay Plans: This job is not incentive eligible.
Benefits Information
Paid Vacation/Sick Time
401(k) with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details Riverchase Complex North Building
Location Hoover, Alabama
Equal Opportunity Employer Equal Opportunity Employer/including Disabled/Veterans
#J-18808-Ljbffr
Job Description At Regions, the Financial Crimes Fraud Specialist monitors fraud prevention reports and/or reviews and resolves claims to address potentially fraudulent activity and reduce possible losses.
Primary Responsibilities
Researches and analyzes potentially fraudulent activity related to customer accounts or other bank products
Identifies valid and fraudulent charges, sets up fraud files, uses multiple research techniques to resolve issues, reconciles and summarizes fraud losses and communicates with customers to notify of inquiry and problem resolution
Analyzes suspicious activity on customers’ accounts and researches history for customer activity
Contacts account officer(s) to assist in verification of items
Maintains company fraud database records
Responds to emails, phone calls and voicemails from branches and account officers
Completes database for Suspicious Activity Report (SAR) referrals
Works under general supervision following established guidelines and procedures
Monitors fraud prevention reports and ensures appropriate steps are taken to reduce possible losses
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
Requirements
High School Diploma or GED
Preferences
Bachelor's degree in a related field
One (1) year of related work experience
Skills And Competencies
Ability to learn additional systems as needed
Ability to work independently with minimal instruction
Efficient in handling and dealing with peak work volumes
Proficiency with Microsoft Office Suite
Strong organizational, analytical and judgment skills
Highly Preferred Skills
Exposure to or a basic understanding of fraud claims or banking loss prevention
Previous experience conducting customer account analysis or transactional reviews
Strong analytical and sound judgment skills
Strong verbal and written communication skills
This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.
Position Details This position is intended to be onsite, now or in the near future in Birmingham, AL. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in‑office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense.
Position Type Full time
Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
Minimum: $37,750.00 USD
Median: $44,940.00 USD
Incentive Pay Plans: This job is not incentive eligible.
Benefits Information
Paid Vacation/Sick Time
401(k) with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details Riverchase Complex North Building
Location Hoover, Alabama
Equal Opportunity Employer Equal Opportunity Employer/including Disabled/Veterans
#J-18808-Ljbffr