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Campus IT Service Desk Specialist

Inside Higher Ed, Arnold, MD, United States


A higher education institution is seeking a Service Desk Technician to provide first contact support and ensure effective technology services for users. The ideal candidate will hold an associate degree in information systems or a related field, demonstrating excellent customer service and technical skills. Responsibilities include documenting service requests, troubleshooting issues, and assisting with technology solutions. This full-time role on-site in Arnold, Maryland emphasizes a collaborative and supportive work culture. #J-18808-Ljbffr