Call Center Rep - Pet Services
ShotVet, Longwood, FL, United States
Call Center Rep
Pet Services (Weekends Required)
ShotVet is hiring on-site call center agents for our Longwood, FL office. Join a fast-growing team helping pet parents find events, access records, and book services. Hours of Operation: Monday
Thursday: 9:00 AM
8:00 PM Friday: 8:00 AM
8:00 PM Saturday
Sunday: 7:00 AM
9:00 PM Schedule Required: closing shifts (12:00 PM
8:00 PM) 2 Fulltime team members with Monday/Tuesday off - Fri, Sat, Sundays REQUIRED 2 Fulltime team members with Wednesday/Thursday off - Fri, Sat, Sundays REQUIRED On-site (not remote) What You'll Do: Answer calls/chats and assist clients Provide info on services and products Schedule appointments and support field teams Maintain and update client records Assist with administrative tasks What You Need: HS Diploma or GED College grads welcome! Strong communication skills Ability to multitask calls/chats Friendly, helpful attitude Nice to Have: Call center or veterinary experience Sales experience with metrics Familiarity with Dialpad Bilingual (English/Spanish)
Pet Services (Weekends Required)
ShotVet is hiring on-site call center agents for our Longwood, FL office. Join a fast-growing team helping pet parents find events, access records, and book services. Hours of Operation: Monday
Thursday: 9:00 AM
8:00 PM Friday: 8:00 AM
8:00 PM Saturday
Sunday: 7:00 AM
9:00 PM Schedule Required: closing shifts (12:00 PM
8:00 PM) 2 Fulltime team members with Monday/Tuesday off - Fri, Sat, Sundays REQUIRED 2 Fulltime team members with Wednesday/Thursday off - Fri, Sat, Sundays REQUIRED On-site (not remote) What You'll Do: Answer calls/chats and assist clients Provide info on services and products Schedule appointments and support field teams Maintain and update client records Assist with administrative tasks What You Need: HS Diploma or GED College grads welcome! Strong communication skills Ability to multitask calls/chats Friendly, helpful attitude Nice to Have: Call center or veterinary experience Sales experience with metrics Familiarity with Dialpad Bilingual (English/Spanish)